esraa aljariri, Front desk executive and administrative assistant

esraa aljariri

Front desk executive and administrative assistant

AlRashid Outpatient Clinics – AlRashid Hospital Center (Psychiatry and Addiction)

Location
Jordan - Amman
Education
Bachelor's degree, Management Information Systems
Experience
8 years, 10 Months

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Work Experience

Total years of experience :8 years, 10 Months

Front desk executive and administrative assistant at AlRashid Outpatient Clinics – AlRashid Hospital Center (Psychiatry and Addiction)
  • Jordan - Amman
  • My current job since November 2017

o Greet and welcome visitors and patients to the clinic; make them comfortable while taking information.
o Process patients’ files, and explain the clinic’s policies to them.
o Ensure that patient data are accurate and are updated from time to time and inform patients when test results have been confirmed

Office Manager at HILLS
  • Jordan - Amman
  • March 2015 to March 2016

(Hills Advertising, Al-Jawhara Advertising, Jordan Win, Melody FM, Jordan diamond for vehicles trading).

•Follow up with our clients from receiving the designs . (Hills Advertising, Al-Jawhara Advertising)
•Deal with the sign manufacturing to print design then connect with our team to install the advertising in Jordan locations. (Hills Advertising, Al-Jawhara Advertising)
•After installing the advertising follow up one more time with clients to get their feedback and comments about the advertising. (Hills Advertising, Al-Jawhara Advertising)
•Writing reports for management (Work flow, Accounting, Office Suppliers and Employee Performance Reports). (Hills )
•Writing sales bills, checks. (Hills )
•Renew the contracts with our clients and receive offers from owners to rent their property for our advertising or to make advertising to their products and services through our company. (Hills Advertising, Al-Jawhara Advertising)
•Using Office software including email, Microsoft Office and database. (Hills )
•Follow up the employee attitude, leaves and off days. (Hills )

Data Collection and Entry at Clicks
  • Jordan - Amman
  • July 2014 to March 2015

•Collect Data for Medical and Social Places in Middle East and North Africa.
•Collect Detailed Data for each Medical and Social Place in Middle East and North Africa.
•Enter all Detailed Data for each Medical and Social Place in Middle East and North Africa.

Call Center Representative at Fiber Business Solutions
  • Jordan - Amman
  • December 2013 to July 2014

Mobily in KSA :
•Knowledge and updated with detailed information about our company products and services.
•Manage and resolve with clients complains
•Handle the call.

Education

Bachelor's degree, Management Information Systems
  • at University of Jordan
  • September 2013

Specialties & Skills

Presentation Preparation
Customer Service
Microsoft Excel
Social Media
materials
outlook
microsoft powerpoint
office work
problem solving
accounting
emailing
office management
teamwork
telephone support
office administration
customer interactions
sales representatives

Languages

English
Expert
Arabic
Native Speaker

Training and Certifications

HRM (Certificate)
Date Attended:
April 2020
Valid Until:
June 2021
Oracle development 10g (Certificate)
Date Attended:
November 2013
Valid Until:
February 2014