Export Sales Supervisor
Egyptian Abrasives
Total years of experience :10 years, 0 Months
To identify new business opportunities by tapping the potential customers from different countries.
▪ To plan, design, develop and implement different sales activities by researching the customer's needs and
requirements.
▪ To ensure that the all the sales and marketing activities are carried out within the agreed budgets, volume, sales,
and within the given time scales.
▪ To take initiative and efforts to develop constructive and effective solutions to any issues that slow down or hamper
the export procedures and activities.
▪ To constantly review distributor's performance and monitor their work, so that relevant information can be provided
to the management.
▪ In addition to these responsibilities, to attend the meetings with other companies to negotiate, so that they assist
in the overall growth and development of the business organization.
▪ To carry out market research, conduct surveys and study the competitors and their marketing and sales strategies.
▪ Based on this, making new plans that will help the organization to race ahead in the competition by prioritizing the
target countries.
▪ Actively participate in the training sessions to improvise knowledge and skills.
▪ To attend the trade shows and exhibitions. (Recently attend Big 5 construct Kenya, Nov 2021)
▪ Make suggestions to improve the product based on the feedback received from the customers.
To identify new business opportunities by tapping the potential customers from different countries.
▪ Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition.
▪ Acquire a thorough understanding of key customer needs and requirements.
▪ Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
▪ Ensure the correct products and services are delivered to customers in a timely manner.
▪ Serve as the link of communication between key customers and internal teams.
▪ Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
▪ Play an integral part in generating new sales that will turn into long-lasting relationships.
▪ Prepare regular reports of progress and forecasts to internal and external stakeholders.
▪ To constantly review distributor's performance and monitor their work, so that relevant information can be provided
to the management.
- To identify new business opportunities by tapping the potential customers from different countries.
- To plan, design, develop and implement different sales activities by researching the customer's needs and requirements.
- To make sure that the existing clients are retained and maintained while developing the new customers.
- To ensure that the all the sales and marketing activities are carried out within the agreed budgets, volume, sales, and within the given time scales.
- To take initiative and develop constructive and effective solutions to any issues that slow down or hamper the export procedures and activities.
- To constantly review distributor's performance and monitor their work, so that relevant information can be provided to the management.
- Searching for new clients who might benefit from company products or services and maximizing client potential in designated regions (Middle East & Africa).
- Developing long-term relationships with clients, through managing and interpreting their requirements.
- Persuading clients that a product or service best satisfies their needs in terms of quality, price and delivery.
- Calculating client quotations and administering client accounts.
- Providing pre-sales technical assistance and product education.
- Working on after-sales support services and providing technical back up as required.
- Researching organisations online to identify new leads and potential new markets.
- Researching the needs of other companies and learning who makes decisions about purchasing.
- Contacting potential clients via email or phone to establish rapport and set up meetings.
- Preparing reports for management and keeping customer records.
- Supporting marketing activities by attending trade shows, conferences and other marketing events.
- Making technical presentations and demonstrating how a product meets client needs.
- Liaising with other members of the sales team and other technical experts.
- Producing support material for other members of the export sales team.
- Responsible of creating the technical data sheets & material safety data sheets of the products.
- Responsible for the products HS codes classification.
- Responsible of creating the technical data sheets & material safety data sheets of the products.
- The REACH registration of our products.
- The compliance documents.
- HS codes classification.
- All the technical documentation needed.
- Technical sales support
- Responsible for creating and follow up for the social media (Facebook/Twitter and Linkedin).
- Examines customer requests for service or complaint and ensures problem/service solved in a timely manner
- Organizes and attends events and exhibitions
- Conduct market research before producing new products, these researches include (No. of Competitors and their market shares in different geographical areas, products features, prices, promotions & distributions channels).
- Monitors competitor activity and propose counter actions/response.
- Creating promotional materials for new product
- Conduct market research to study the effectiveness of the media campaigns.
- Preparing marketing reports by collecting, analyzing and summarizing sales data for new products
- Arrange effective distribution of Marketing materials
- Arrange with media agencies for different activities
- Writing the website content
- Responsible for the website updates in the digital media
- Sales support for the sales in north and west african countries.
Training children from 3-12 years old, enhancing their skills in calculations, problem solving and creative thinking.
I was the trainer of "Mohamed Orabi - 6 years old" who was one of the world champions in the Mental math competition that was held in Singapore Dec, 2014
The Scope included making reverse osmosis "RO" membrane projections, design calculations, pump selections, chemical consumption, equipment list, Process Flow Diagram, PID.
Cairo University Cairo, Egypt * Faculty of engineering, Chemical engineering department * Graduation year is 2013 * Graduation Project Methanol to Olefin Production * Graduation Project Grade Excellent