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esraa mohammad, Lecturer

esraa mohammad

Lecturer·Information Studies Department, PAEET,

Kuwait

Master's degree, Information studies and technology

Work experience

Total years of experience: 18 years, 7 months

Lecturer

January 2023 - Present

Information Studies Department, PAEET,

Al Farawaniyah, Kuwait

January 2023 - Present

• Teaching IS major students
• Prepare different materials for IS students
• Assigns projects assignments, presentations and exams to the students
• Teaching different courses communication skills and information resources

Company industry:
Higher Education

General manager

January 2020 - Present

MissandMrlathatha ltd company,

Jabriya, Kuwait

January 2020 - Present

• handling the payroll petty cash and leaves
• handling all the cash flow ofthe company in and out
• doing costing for the company
• Dealing with the bank and all financial related work
• doing job interviews
• meeting with clients and vendors
• drawing company strategies

Company industry:
Catering, Food Service, & Restaurant

Event Presenter and partner

January 2019 - Present

Real Science company,

Hawali, Kuwait

January 2019 - Present

• Collaborate with the crew, to do different kinds of events.
• Participate in educational events and exhibitions.
• Holds online and offline workshops.
• Teach Kids from 4 to 16 about science in a fun way.
• Holding summer camps that benefits kids.
• Doing free shows in schools and other places to raise awareness ofthe impor
tance of science and environment.

Company industry:
Vocational Education

Fun Events

January 2019 - Present

Abdullah, NBK Kids Cancer Hospital

Al Kuwait, Kuwait

January 2019 - Present

Bait
Humanity quality time with the cancer kids, where I do fun experiments and give them
gifts to make them feel different and draw smile on their faces.

Company industry:
Other Healthcare Services

HR-Marketing Manager/ Administrative Coordinator

February 2016 - Present

Warba National Medical & Scientific Product Centre

Al Kuwait, Kuwait

February 2016 - Present

HR -Marketing Manager & Manager Assistant and Administrative Coordinator at Warba National Medical & Scientific Product Centre Company (Kuwait). Main responsibilities include:
• Full briefing about all the agencies the company have
• General knowledge of Medical and Scientific Product the company offer
• Typing and Preparing quotations, Delivery Notes, invoices, formal papers, emails and Faxes
• Arranging the appointments, follow up with the companies, make all kind of reserva-tions.
• Handle the phone calls
• Translate from Arabic to English for the employee and the documents
• Connect the Company employee with foreign Companies
• Logistics of the company
• Attending meetings outside the companies
• Go through the C.V and choose the Candidates in order to meet up with the manager
• Arranging for business launch dinner events
• Handling the pay rolls and the leave for the employees
• Closing the tenders
• Handling the WhatsApp and the Instagram of the company
• Sending emails to the suppliers and talk to them through the phone
• Track the orders and invoices
• Writing Cheque and dealing with the bank papers and accounts
• Day to day accounting work
• Lcs/bank reports and letters
• Tt letters
• Monthly payment salaries and other company obligations
• Check the contracts statues to renew and keep them updated
• Check bank accounts to see the cash flow
• Send emails for the new companies
• Send and receive and keep updated regarding the company email
• Ask for quotation for devices
• Give feedback for the suppliers
• Calculate the leave for the employees
• Work schedule organize for the employee
• Daily attendance system and reports
• Store inventory regulate
• Send internal memos
• Booking appointments for the upper management
• Arrange for the meetings and company announcements
• Writing letters and formal requests
• Writing the tenders in Arabic
• Arrange for payments for any other charges
• Book tickets and hotel
• Ask for quotation regarding anything the office need
• Answering the phones
• Keep up with the building maintenance and office maintenance
• Keep up with the invoices and giving them to mandoob to check them up
• Dealing with IT/other labors
• Arrange and keep records for Company payments
• Translate some Arabic documents
• Employee weekly reports
• Employee feedback chasing
• Keep all the accountants records organized and up to date
• Helping employee with Arabic talking
• Online booking appointment for ministries
• Employees ID cards
• Custody reports
• Job application posting
• Checking the C.V classify them giving them to the upper managment
• Fixing job interviews
• Making job offers
• Warning letters for employees
• Permissions for employees
• Sick leaves for the employees
• Follow up the tender results in ctc
• Keep update with any extinction for validity of lg, delivery for any offer.
• Keep all company papers up to date

Company industry:
Medical Hospital
Job role:
Administration

Lecturer

January 2013 - Present

Free lancer

Al Kuwait, Kuwait

January 2013 - Present

I give courses in diffrent areas

Company industry:
Training & Education Center

Information specialist

November 2024 - February 2025

Al Babtain Library,

Sharq, Kuwait

November 2024 - February 2025

Worked as information specialist in the library handling to postes doing the new calender information and entering missing informations for all the books for the nee library system

Company industry:
Library

Support Teacher

January 2023 - August 2024

Kuwait American School,

As Salimiyah, Kuwait

January 2023 - August 2024

• Give support to weak students in One-to-One lessons
• Covering the Class les for absent homeroom teacher
• Handling all the social media and the event ofthe school
• Handle the event ofthe school

Company industry:
Primary, Prep, & Secondary School

KTV2 Television presenter

January 2019 - January 2021

Ministry of information,

Sharq, Kuwait

January 2019 - January 2021

• Collaborate with the crew, including producers, directors, and camera operators.
• Convey an on-camera personality.
• Meet with the production team to discuss show order and organize schedules.
• Prepare interview questions for guests.
• Rehearse shows and presenting.

Company industry:
Public Administration

Operation Acting Manager

January 2018 - January 2019

Grant Thornton Alaiban and Alqatami,

Al Kuwait, Kuwait

January 2018 - January 2019

• Attend with the Managing Partner possible business creation meeting
• Helping in usability studies and marketing studies
• Follow up with the current customers and opening a channel with possible future cus
tomers

Company industry:
Accounting

HR -Marketing Manager

January 2014 - January 2018

Warba National Medical & Scientific Product Centre Company,

Al Kuwait, Kuwait

January 2014 - January 2018

• Full briefing about all the agencies the company have
• General knowledge of Medical and Scientific Product the company offer
• Typing and Preparing quotations, Delivery Notes, invoices, formal papers, emails and
Faxes
• Arranging the appointments, follow up with the companies, make all kind ofreserva
tions.
• Handle the phone calls
• Translate from Arabic to English for the employee and the documents
• Connect the Company employee with foreign Companies
• Logistics ofthe company
• Attending meetings outside the companies
• Go through the C.V and choose the Candidates in order to meet up with the manager
• Arranging for business launch dinner events
• Closing the tenders
• Handling the WhatsApp and the Instagram ofthe company
• Sending emails to the suppliers and talk to them through the phone
• Track the orders and invoices
• Writing checks and dealing with the bank papers and accounts
• Developing and updating the HR policies and practices
• Doing the attendance report and the fingerprints for the employees
• Reserving for inside Kuwait and outside Kuwait training courses for the employees
• Keeping update with Kuwaiti labor laws updates
• Employees rewords, evaluation and records updates
• Supporting sales employees and opening new channels for the company
• Doing basics accounting for the company (day to day transactions, monthly balance)
• Handling the pay rolls and the leave for the employees

Company industry:
Medical Hospital

HR Secretary and Coordinator

September 2015 - February 2016

Qutainah Medical Center

Al Kuwait, Kuwait

September 2015 - February 2016

HR Secretary and Coordinator, Qutainah Medical Center Shaab Bahri, Kuwait 2015-2016
• Full briefing about all the agencies the company have
• General knowledge of Medical treatments the Center offers
• Typing and Preparing, formal papers, emails, and delivery notes
• Handle the phone calls
• Welcoming the customers
• Translate from Arabic to English for the employee and the documents
• Go through the C.V and choose the Candidates in order to meet up with the manager.
• Archive the C.V and File them in Alphabetical order
• Classify the C.V according the specialty
• Flower arrangements for the Center

Company industry:
Medical Hospital
Job role:
Human Resources and Recruitment

Executive Secertary

March 2014 - August 2015

Warba National Medical & Scintific product Center

Sharq, Kuwait

March 2014 - August 2015

Manager Assistant and Administrative Coordinator at Warba National Medical & Scien-tific Product Centre Company (Kuwait). Main responsibilities include:
• Full briefing about all the agencies the company have
• General knowledge of Medical and Scientific Product the company offer
• Typing and Preparing quotations, Delivery Notes, invoices, formal papers, emails and Faxes
• Arranging the appointments, follow up with the companies, make all kind of reserva-tions.
• Handle the phone calls
• Translate from Arabic to English for the employee and the documents
• Connect the Company employee with foreign Companies
• Logistics of the company
• Attending meetings outside the companies
• Go through the C.V and choose the Candidates in order to meet up with the manager
• Arranging for business launch dinner events

Company industry:
Medical Hospital
Job role:
Secretarial

Customer service front disk, Zain Kuwait

January 2012 - March 2014

Represented by Hamad Al-Wazan Company

Al Kuwait, Kuwait

January 2012 - March 2014

• Full briefing about all services offered by Zain
• General customer assistance
• Technical customer support
• Target achievement in selling telephone lines, devices and accessories
• Marketing / Selling services

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Customer service front disk

January 2012 - January 2014

Zain Kuwait,

Al Kuwait, Kuwait

January 2012 - January 2014

• Full briefing about all services offered by Zain
• General customer assistance
• Technical customer support
• Target achievement in selling telephone lines, devices and accessories
• Marketing / Selling services

Company industry:
Telecommunications

faculty Secretary

January 2008 - January 2012

Student Help Center

Al Kuwait, Kuwait

January 2008 - January 2012

Manager Assistant and coordinator at student help center part time (Kuwait). Main re-sponsibilities include:
• Full briefing about all the classes the center offer
• Knowledge of the courses tables and timing
• Typing and Preparing tables times, appointments, invoices, formal papers, emails and Faxes
• Arranging the appointments, follow up with the faculty and the parents; make all kind of purchases for the cafeteria.
• Handle the phone calls
• Checking the attendance of the students in the classes
• Copying the papers for the faculty and insure that the class is ready to use

Company industry:
Primary, Prep, & Secondary School
Job role:
Secretarial

Faculty assistant and coordinator

January 2008 - January 2011

Student help

Al Kuwait, Kuwait

January 2008 - January 2011

• Full briefing about all the classes the center offer
• Knowledge ofthe courses tables and timing
• Typing and Preparing tables times, appointments, invoices, formal papers, emails and
Faxes
• Arranging the appointments, follow up with the faculty and the parents; make all kind
of purchases for the cafeteria.
• Handle the phone calls
• Checking the attendance ofthe students in the classes
• Copying the papers for the faculty and ensure that the class is ready to use

Company industry:
Accounting

TA Mathematics and English for foundation

January 2008 - January 2011

Gulf University of Science and Technology,

Mishref, Kuwait

January 2008 - January 2011

• Teaching Math and English to students
• Prepare different materials for students
• Help students in assignments, presentations and exams
• Teaching different courses to students

Company industry:
Primary, Prep, & Secondary School

Election campaign

January 2007 - January 2007

Touristic Enterprise Company

Al Kuwait, Kuwait

January 2007 - January 2007

Political working at the field and helping with various campaign
activities. Help coordinate the work and provide motivation. The position required
strong interpersonal skills, patience, persistence, enthusiasm, good communication
skills and the ability to work with all kinds ofpeople

Company industry:
Hospitality & Accomodation

Organizer

January 2006 - January 2006

Touristic Enterprise Company

Al Kuwait, Kuwait

January 2006 - January 2006

Company industry:
Entertainment

Education

Kuwait University

June 2022

June 2022

Master's degree, Information studies and technology

Kuwait

Kuwait University

June 2020

June 2020

Master's degree, Information studies

Kenya

GPA (point): 3.67 out of 4

GPA (point): 3.67 out of 4

Still studying

Gulf University for science and technology

January 2012

January 2012

Bachelor's degree, Management Information System

Kuwait

GPA (point): 3.20 out of 4

GPA (point): 3.20 out of 4

i got a bachelor degree in Management information system from Gulf University for Science and Technology with a high GPA of 3.20

Skills

Negotiation
Expert
Negotiation
Expert
Filing
Expert
Filing
Expert
HR Policies
Expert
HR Policies
Expert
Customer Service
Expert
Customer Service
Expert
MS Office tools
Expert
MS Office tools
Expert
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SUPPORT
Intermediate
CUSTOMER SUPPORT
Intermediate
FRONT DESK
Intermediate
FRONT DESK
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MICROSOFT OFFICE
Expert
MICROSOFT OFFICE
Expert
MICROSOFT WINDOWS
Intermediate
MICROSOFT WINDOWS
Intermediate
MS OFFICE
Expert
MS OFFICE
Expert
TELEPHONE
Expert
TELEPHONE
Expert
ADMINISTRATIVE SUPPORT
Intermediate
ADMINISTRATIVE SUPPORT
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT CRM SOFTWARE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
HUMAN RESOURCE MANAGEMENT
Intermediate
INFORMATION SCIENCES
Intermediate
INFORMATION SCIENCES
Intermediate
INFORMATION SYSTEMS
Intermediate
INFORMATION SYSTEMS
Intermediate
INNOVATION
Intermediate
INNOVATION
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
RESEARCH PAPERS
Intermediate
RESEARCH PAPERS
Intermediate
Negotiation
Expert
Negotiation
Expert
Filing
Expert
Filing
Expert
HR Policies
Expert
HR Policies
Expert
Customer Service
Expert
Customer Service
Expert
MS Office tools
Expert
MS Office tools
Expert

Languages

Arabic
Expert
English
Expert

Memberships

Toastmaster

CC Certificate

February 2012

Training and Certifications

Certifications
Toastmaster cc certificate Negotiation skills certificate
skills certificate
Certified trainer
ICDL
Feb 2015

Training
negotiation skiils
American University of Kuwait
Mar 2014
Running and managing small projects certificate
Kuwaiti Teacher Association
Feb 2011

Hobbies

  • Reading
    Because if tou want to know the level of someone you see what he read the quality of what he is reading and the quantity of information he/she holds
  • Travelling
    I do believe that travelling to new places knowing new cultures help a person to widen his/her thinking and mind so i love to explore new places
  • Sports
    Yoga Cardio Living healhy life style Have multi medals for marathons
  • self improvement
    joining toastmaster and getting certificate that lead me to be a good speaker listener and leader
  • volunteering
    volunteering in handicapped events volunteering in organizing event with Touristic Enterprise Company visiting sick kids in NBK hospital and give them gifts preparing a winter bags for workers in the street in winter in order to help them
  • cooking
    i used to own a small home business for cooking and catering food for people