essaid taghra, Supervisor at Armani Dubai

essaid taghra

Supervisor at Armani Dubai

al tayer group

Location
United Arab Emirates - Dubai
Education
Diploma, technician
Experience
6 years, 4 Months

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Work Experience

Total years of experience :6 years, 4 Months

Supervisor at Armani Dubai at al tayer group
  • United Arab Emirates - Dubai
  • March 2015 to December 2017

- Assisting customers with inquiries and complaints
- Training new employees
- Conducts monthly inventory
- Ensure customer satisfaction through promoting excellent service
- Maintain quality control for all food served
- Oversee health code compliance and sanitation standards
- Look for ways to cut waste and decrease operational costs
- Generate weekly, monthly, and annual reports

Restaurants Events Supervisor at moulay youssef
  • United Arab Emirates - Dubai
  • April 2013 to November 2014

- Directed and supervised staff members engaged in daily operations.
- Assigned posts and designated duties to staff
- Oversee inventory control, ordering, food sanitation and quality control of food products.
- Effectively lead and motivate employees through implementation of in-house training and incentive plans, resulting in increased productivity levels and employee satisfaction.
- Supervised the preventative maintenance and upkeep of equipment, and facility.
- Supervised the overall performance of food service facility and kitchen operations

sales associate at Marwa Fashion
  • Morocco - Agadir
  • June 2011 to March 2013

- Welcome customers into the store; initiate the sales process, offer them qualified advise on the available products, recommend appropriate products; and promote cross selling with a view to meet the customers' needs.
-Provide professional till point service to close the sale and offer the customers an overall enjoyable shopping experience.
- Handle customer complaints professionally and escalate any serious issues to the Manager for suitable resolution.
- Maintain an up-to-date database of customers visiting the store.
- Communicate to the customers the information on special offers/ sales promotion events.
- Merchandise goods prominently on the shop shelves & display units, replenishing stocks as often as required in conjunction with the Manager and merchandising team.
- Check stock levels daily and recommend orders to the Manager in order to replenish and maintain optimum stock levels.
- Maintain personal grooming as per the brand standards to represent a positive image

Education

Diploma, technician
  • at institut technique dinformatique appliquee au management
  • July 2010
High school or equivalent, Human Sciences
  • at lycee Hassan II Taroudant
  • July 2008

Specialties & Skills

Customer Service
Hospitality
Customer Facing
Goal oriented character
التسويق + الصيانة + التجارة
Leadership Skills
Multi Tasker
Communication Skills
Ability to work flexible hours

Languages

Arabic
Native Speaker
English
Expert
French
Intermediate

Memberships

institut technique d'informatique appliquée au management
  • président de bureau du stagiaires
  • January 2009

Training and Certifications

technicien (Certificate)
Date Attended:
September 2008
Valid Until:
July 2010
communication (Certificate)
Date Attended:
March 2010
Valid Until:
June 2010