General Manager
Group 7 Trading & Contracting Co
Total years of experience :30 years, 5 Months
Collaborates with Owner in establishing and recommending the most realistic sales goals for the company.
• Manages an assigned geographic sales area or product line to maximize sales revenues and meet corporate objectives.
• Establishes and manages effective programs to compensate, coach, appraise and train sales personnel.
• Performs sales activities on major accounts and negotiates sales price and discounts in consultation.
• Manages personnel and develops sales and sales support staff.
• Reviews progress of sales roles throughout the company.
• Accurately forecasts annual, quarterly and monthly revenue streams.
• Develops specific plans to ensure revenue growth in all company’s products.
• Provides quarterly results assessments of sales staff’s productivity.
• Coordinates proper company resources to ensure efficient and stable sales results.
• Formulates all sales policies, practices and procedures.
• Assists sales personnel in establishing personal contact and rapport with top echelon decision-makers.
• Collaborates with Owner to develop sales strategies to improve market share in all product lines.
• Interprets short- and long-term effects on sales strategies in operating profit.
• Educates sales team by establishing programs/seminars in the areas of new account sales and growth, sales of emerging
products and multi-product sales, profitability, improved presentation strategies, competitive strategies, proper use and
level of sales support, management of expenses and business/financial issues on contracts.
• Collaborates with Owner to establish and control budgets for sales promotion and trade show expenses.
• Reviews expenses and recommends economies.
• Holds regular meeting with sales staff.
• Strong CRM & Communication Skills.
Involved in planning, organization, direction, control & evaluation of information systems & electronic data processing as
well as development & implementation of policies & procedures for electronic data processing and operations &
development of computer systems.
• Liaised with managers pertaining to system requirements, specifications, costs/ budgets and delivery schedules.
• Focused on recruitment & management of information systems personnel & contractors in design, development,
implementation, operation & administration of computer & telecommunication software, network and information
systems.
• Updated technology with current hardware & software activities.
• Involved troubleshooting of hardware, software & network operating system as well as acquainting new users on existing
technology.
• Conducted training sessions for staff on usage of existing technology as well as recommended on access information and
support.
• Ensured maintenance of accurate inventory of technology pertaining to hardware, software and resources.
• Maximized technology access through troubleshooting of technology issues, maintenance of log/ list pertaining to required
repairs and maintenance.
• Participated in procurement of technology resources besides conducting research on current & potential resources &
services. Ensured network accessibility to staff & students.
• Involved in installation of workstations, connection & setting up of hardware as well as loading of required software.
• Rendered network accounts & passwords based on requirements, monitored security of technology besides installing &
maintaining passwords.
• Involved in input & maintenance of IP addresses, updating staff on security breach, change in password/ security status
and installation of lock out programs. Identified & prepared hardware based on requirements.
- Sound solution
Led an IT Department with 45+ team members, ensured compliance to IT rules & policies for the organization besides
managing & maintaining department business pipeline.
• Involved in design & proposal specification for Tenders & Network Security and ensured compliance to risk management
principles pertaining to electronic banking.
• Focused on Security Systems, Services Support including staffing, procurement, dealer partnering as well as creation of
short/ long term sales & marketing strategies.
• Involved in task allocation to technical resources across major projects.
• Functioned as Project leader for integration & implementation of major projects
o Played key role in increasing profitability through solutions project by a ratio of 450% extra per annum.
o Increased revenue for Help Desk & On-Call Support in High-Tech Field.
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courses: Certifications/ Trainings: o ASC - HP Service Sales [2009] o ASP - HP Service Sales & HP Partner Fundamentals [2009] o Foundation for Selling
