Technical Support
Valeo
Total years of experience :14 years, 5 Months
Supporting the customers for our products line.
مدير مركز خدمة
supervising all warranty & Training work allover Egypt for PEUGEOT network.
giving the approvals for critical & sensitive cases.
contacting the mother company in France for any update.
doing warranty audit to all authorized dealers..etc.
keep all vehicles, trucks, dump trucks, generators, in good and ready condition all the time.
putting regular service schedule for all company vehicles and equipment.
1- analysing the technical problems.
2- distributing the load inside the workshop.
3- training the staff about the new repair and diagnosis methods.
4- scheduling the maintenance appointments.
5- doing the warranty claims.
6- preparing and analysing the monthly reports.
7- Provide advisory services and technical assistance to political leaders.
8- work as national technical adviser in BG company for cleaning vehicle's systems