عصام Yosry

 Working On Microsoft Dynamics NAV Administration of ERP System (Back office, POS Retail Pro System)
 Install And Configure Dynamics System Client To Server (Pack office, POS)
 Provide professional IT support for more than 500 users across 50 different branches and Head office (Both physically and remotely)
 Training Staff for all departments on good use
 Train the Sales Staff “Cashier” Across 60 Different branches of KSA on using Microsoft Dynamic Retail Pro System
 Install Configure and Use Fingerprint Machines for security and time attendance
 Configure / Manage and Troubleshoot issues (LAN, Firewall)
 Assist the IT Manager from UAE in developing the project plan, acquiring resources Track the stock of materials/ Hardware needed to deliver project activities.

Server Administration By Microsoft Server 2012R2 Configure / Manage of service like(DC, DNS, DHCP, file server, printer server )
Configure / Manage and Troubleshoot issues (LAN, Firewall TMG, VPN)
Provide Technical Support CRM Application Joomla System resolving problems. To provide detailed End user documentation.
Planning, define and implement website content management and functional improvements
Install Configure and Use Fingerprint Machines for security and time attendance and (CCTV, IP CAMS, DVR’s)
Implement policies authentication and authorization to Secure Network and Computer

 Setup and manage Main Data Frame (Network Racks, Switches, Routers, UTP and other related equipment.)
 Responding to and resolving infrastructure related incidents & problems
 Install and Implementation OS "XP, 7, 2008" (AD).
 Manage File server and access Permission and Group Policy
 Configure and troubleshoot laptops, workstations, and Printers.
 Configure and troubleshoot laptops, workstations, and Printers and upgrades or replacement of software and hardware.

Implement policies authentication and authorization to Secure Network and Computer
Installing, configuring and Administering Microsoft Windows XP, Vista
Configure, and maintain Network, Ethernet, network cabling and other equipment
Maintaining the Symantec Endpoint Production Manager - deploying the Antivirus updates
Supports for users having problems using computer software and hardware or inquiring specific software, Login database, printing, word processing, E mail, and operating systems.

Installing OS and applications required PCs.
Computer maintenance and troubleshooting (Software and Hardware)
Implementation of ADSL and network solutions
Upgrades Operating system And App antivirus to ensure no security for end user devices
Manage and support printers and scanner
Support Audio/Visual Equipment for school classroom.