عصام سيد عباس حمزة, Total Quality Management Director

عصام سيد عباس حمزة

Total Quality Management Director

مطار مرسى علم الدولي

البلد
مصر - القصير
التعليم
بكالوريوس, Services
الخبرات
22 years, 10 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :22 years, 10 أشهر

Total Quality Management Director في مطار مرسى علم الدولي
  • مصر - مرسى علم
  • أشغل هذه الوظيفة منذ فبراير 2021

• Established Operating procedures for airport departments according to the requirements of ISO 9001:2015 systems and other external regulations and follow-up novelty of airport operating systems or novelty of quality standards (ISO) and updates the procedure’s accordance with the applicable in airport;
• Establishing quality policy and quality objectives and follow-up;
• Monitoring all the department resources and inform the responsible manager immediately in case of deviation indicator;
• Ensuring that minor / major non-conformance is promptly investigated and verifying the completion of corrective actions;
• Record all the airport maintenance activities in soft copy;
• Setting Quality Assurance (QA) compliance objectives and ensuring that targets are achieved;
• Promoting quality achievement and performance improvement throughout the organization;
• Ensuring compliance with national and international standards and legislation;
• Monitoring performance through gathering relevant data and producing statistical reports;
• Prepare the monthly reports of the airport consumption (water, electricity, fuel …etc.) maintenance activities and monitoring;
• Follow-up technical staff in carrying out maintenance works and checks;
• Responsible for the preparation of the Airport certification Manual (ACM) with the assistance of the various departments;
• Training personnel working in quality management on their work and transferring expertise to them;
• Ensure testing and calibration of equipment and devices is carried out in accordance with the schedule of the plan and procedures;
• Follow up on the updates of external source documents (legislation and specifications) to comply with the certification requirements documents to ensure the approved and documented workflow (including ICAO-ECAR documents);
• Carry out the In Job Training; Through providing in Quality Management System awareness courses, providing in driving in Airside awareness courses and Theoretical exercises for a large-scale Emergency plan;
• Convening and sharing management and reviewing meetings of quality system.
• participation the Q.C of the projects under construction; monitoring the project Quality Procedure (PQP), which include QMS, specifications, project documents, Quality attachments (Procedures and Instructions).

Aviation Safety Responsible في مطار مرسى علم الدولي
  • مصر - مرسى علم
  • فبراير 2019 إلى يناير 2021

• Participation to establishment of the Safety Management System (SMS) manual;
• The implementation of the Airport Safety Management System (SMS);
• Ensures that all Safety Equipment's used by all Job Holders required to use these Equipment's in the Movement area;
• Monitors the Activities of all Airport Partners and Concessionaires and reports Safety Concerns in the Movement area;
• Executes the Hazard Control Sheet (HCS) to report the Hazards Noticed in The Movement area;
• Conducts all the Regular Inspections required of Airport Facilities located in the Movement area;
• Receive all the Complaints and Safety Related Concerns of all workers and pass them to the safety manager;
• Records all the Safety Related Accidents and Incidents that occur at the Terminal in the Incident & Accident Log Book;
• Prepares all necessary amendments to the Emergency Plan and organizes submission of these amendments to concerned Authorities;
• Ensures continuous update of all necessary documents related to emergency plan;
• In conjunction with the safety manager coordinates the schedules for the required emergency drills for various types of incidents (Aircraft Fire, crash in and out of the Airport, hijacking etc.);
• Ensures all required publications are available for the Air Traffic Control Tower libraryز

Quality Assurance Responsible في مطار مرسى علم الدولي
  • مصر - مرسى علم
  • فبراير 2009 إلى يناير 2019

• Review and approve appropriate documents prior to issuance;
• Ensure that appropriate versions of applicable documents are in place;
• Prevent unintentional use of canceled documents;
• Preparation of procedures with all managers of departments;
• Work to improve and develop the quality procedures and models currently in force in the company in a way that does not conflict with the general objective, laws and instructions;
• Follow-up on corrective actions and review cases of non-compliance including customer complaints.
• Plan internal audits, review reports and make improvement decisions;
• Participation and active presence in the periodic meetings of the Department;
• Processing the work of the management meeting to review the quality system;
• Issuing appropriate decisions within the limits of the authorities, which may be a reason for improving the performance of the quality system in general.

Document Controller في Emak Group of Companies (El-Kharafi Groub)
  • مصر - مرسى علم
  • يوليو 2001 إلى يناير 2009

• Maintain the general filing system and file all correspondence;
• Assist in the planning and preparation of meetings, conferences and conference telephone calls;
• Maintain an adequate inventory of office supplies;
• Respond to customers inquiries;
• Provide word-processing and secretarial support;
• Preparing the monthly financial reports;
• Preparing the Laboratory reports, Designs & all required documents;
• Drawing the Statistical charts;
• Responsible for maintaining the procedure and records related to internal quality control system;
• Reviewing and updating the distribution of the quality manual and procedures;
• Review and update as necessary and re-approve documents;
• Ensure that relevant versions of applicable documents are available at points of use;
• Reviewing nonconformities (including customer complaints).

الخلفية التعليمية

بكالوريوس, Services
  • في المعهد العالي للخدمة الاجتماعية
  • مايو 1999

بكاوريوس خدمة اجتماعية

Specialties & Skills

مراجعة الوثائق
تقارير الجودة
Microsoft programs
مايكروسوفت وورد
Quality Assurance
ADMINISTRATION
ADVERTISING
BUDGETING
CALIBRATION
CUSTOMER RELATIONS
DATABASE ADMINISTRATION
DOCUMENTATION
DRIVING

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

لقد تم حذف الرابط بسبب انتهاكه لسياسة الموقع. يرجى التواصل مع قسم الدعم لمزيد من المعلومات.

اللغات

العربية
اللغة الأم
الانجليزية
متوسط

التدريب و الشهادات

QMS ISO 9001 Auditor /Lead Auditor Course (تدريب)
معهد التدريب:
SGS Egypt
تاريخ الدورة:
June 2014
المدة:
60 ساعة
ISO 9001: 2015 Awareness & Internal Auditor Training (تدريب)
معهد التدريب:
TUV Austria
تاريخ الدورة:
November 2019
المدة:
16 ساعة
IMS ISO 9001:2015, 14001:2015, 45001:2018 Awareness (تدريب)
معهد التدريب:
NES Euro Cert Partner
تاريخ الدورة:
December 2021
المدة:
40 ساعة
ISO14001:2015 Awareness & Implementation (تدريب)
معهد التدريب:
NES Euro Cert Partner
تاريخ الدورة:
July 2022
المدة:
32 ساعة

الهوايات

  • internet