Esther Lepcha

Administrative & Human Resource Manager at Off Road Performance

• Kuwait - Al Kuwait
• My current job since June 2018

Efficiently manage HR Operations, overseeing the complete recruitment cycle, payroll administration, and monthly KPI evaluations.

Direct administrative functions, including coordination with external partners such as insurance vendors and consultants to ensure legal compliance.

Design the Company Profile and Employee Handbook to provide clear guidelines and information for employees. Introduce and integrate the ASANA application to streamline internal business projects.

Orchestrated Annual HR developmental strategies in partnership with top management.
Implemented Standard Operating Procedures (SOPs) to facilitate knowledge transfer and succession planning.

Reduced payroll and benefits administration costs through negotiation while maintaining and improving service quality.

Maintained an annual employee turnover rate of less than 3%, ensuring a stable and committed workforce.

Orchestrated the implementation of Google Suite throughout the company, collaborating with a partner in the UAE.

Implemented an Employee Self-Service Mobile Application to expedite employee request processing and approvals.

Accomplishments

Consistently achieved annual business budgets and targets by making strategic decisions with department managers, particularly in the areas of manpower planning and action.


Enhanced Employer branding by planning and implementing retention programs and employee welfare benefits based on feedback gathered through surveys.


Spearheaded and executed projects focused on staff welfare benefits, including staff accommodation, company transportation, and group medical health insurance, customized by employee grade.