Esther Muchoki

- Automotive Sales and Client Relations, including locally available and imported units.

- Consistently meet a personal target of selling at least one unit per week.

- Manage end-to-end client journey from marketing to closing deals and after-sales support.

- Generate repeat business and referrals, contributing significantly to revenue growth.

- Built and monetized a growing presence on TikTok and Facebook through targeted content and advertising.

- Source and manage car rental services, including marketing, client acquisition and logistics coordination.

- Managed daily administrative and operational functions, ensuring smooth workflow across sales and client service departments.

- Handled client inquiries, follow-ups and coordination of vehicle purchase processes from initial contact to delivery.

- Supported sales operations by preparing documentation, processing records and maintaining accurate transaction files.

- Liaised between clients, sales team and management to ensure timely communication and resolution of client needs.

- Maintained high standards of professionalism in customer interactions, contributing to client satisfaction and repeat engagement.

- Assisted in marketing support activities, including responding to leads generated through online platforms.

- Developed strong organizational, communication and problem-solving skills within a fast-paced automotive business environment.

- Gained foundational experience in automotive sales operations and customer acquisition systems.

- Anchored prime-time news bulletins (7 PM and 9 PM), delivering fast-paced, accurate and audience-focused news coverage.

- Reported on breaking and developing news stories, including field assignments, interviews and current affairs coverage.

- Curated, scripted and presented news content for both television and radio broadcast formats.

- Hosted and developed a TV music show from concept to execution, growing a strong digital and social media following across streaming platforms.

- Played a key role in newsroom production, including story selection, scripting and editorial coordination.

- Collaborated closely with producers and editors to ensure seamless live and recorded broadcasts.

- Contributed to measurable audience growth through engaging storytelling and integration of live digital streaming.

- Maintained strong on-air presence, professionalism and audience trust across multiple formats.