Shabhas Khan

-Production & Printing Management
• Coordinate with printers, designers, and vendors for book printing, binding,
and finishing.
• Approve production specifications (paper type, GSM, lamination, size, binding, etc.).
• Track printing schedules to ensure on-time delivery.
• Manage quality checks for cover and interior print consistency.
• Ensure compliance with ISBN, barcode, and copyright requirements.
-Team Coordination, Reporting, Compliance & Documentation
• Supervise and support operations staff (production coordinators, logistics execs, etc.).
• Assign responsibilities and monitor performance metrics.
• Communicate regularly with management on project updates and operational health.
• Generate production status reports, shipment trackers, and cost analysis reports.
• Present updates on title progress, shipment timelines, and pending actions to
senior management.
• Maintain all export-import documentation, shipping invoices, and production records.
• Ensure adherence to GST, customs, and other government regulations.
• Keep all agreements and vendor contracts up to date.

• Understand clients financial goals and risk appetite.
Recommend suitable life insurance policies based on their needs.
• Explain policy terms, benefits, exclusions, and claim processes clearly. Convert
potential customers into policyholders.
• Upsell and cross-sell other relevant Acko Insurance Products. Maintain
long-term relationships with policyholders.
• Assist with policy renewals, modifications, and upgrades.
• Address customer queries and concerns regarding policies.
• Ensure policies comply with IRDAI (Insurance Regulatory and Development
Authority of India) guidelines.
• Contacted customers to set up appointments, monitor satisfaction levels and
upsell additional offerings.
• Collect and verify necessary documents for policy issuance. Maintain
accurate records of sales, claims, and customer interactions.
• Stay updated on Ackos latest life insurance products and industry trends.
• Participate in regular training sessions for policy updates and sales strategies.
Analyze competitors offerings to provide better advisory services.

• Validated business needs, informing procurement planning and sourcing decisions.
• Negotiated with suppliers and implemented contracts to secure value for money
and maximize resources.
• Updated contract management software and reporting frameworks to drive
efficiently and improve accountability.
• Built strong relationships with suppliers to optimize performance and guarantee
contract deliverables.
• Mitigated supply chain risk through proactive planning and by enforcing stable
contracts.
• Prepared reports outlining business intelligence and management information
to guide strategic decision making.
• Undertook due diligence ofsuppliers to implement ethics policy and
protect organizational brand.
Built strong relationships with suppliers to optimize performance and guarantee
contract deliverables.

• Keeping precise records of all completed sales as well as current and prospective
clients.
• Investigating and evaluating potential customers and sales opportunities to
generate new revenue. Building strong ties with important clients to ensure
a steady stream of sales income.
• Finding potential customers through networking, cold calling, and customer
referrals.
• Building rapport with potential customers and proposing ways for them to use the
products to increase production.
• Meet sales revenue targets. Create, carry out, and manage strategies and actions
for sales.
• Oversee and lead contract discussions to ensure smooth closure.
• Creating reports by compiling and evaluating the data.
• Recommending improvements to service and profitability, as well as new
opportunities.

• Assist Managers with daily coordination and management ofthe business
operational activities.
• To meet client expectations and corporate objectives, track, regulate, and oversee
business processes.
• Developing and maintaining good customer relationships through regular meetings
and discussions.
• Communicate with management and customers to ensure efficient operation
delivery. Manage and organize project tasks to guarantee that the project is
completed on schedule and within the allocated budget.
• Ensure adherence to the policies and guidelines of the company.
• Analyzing the performance of operations as they stand now and offer a strategic
strategy for enhancements.
• Helped internal teams reach performance goals by giving them direction and
advice.

• Receiving and inspecting deliveries of company materials, as well as ensuring that
the amount and quality ofthe commodities meet the specifications and description
stated in the purchase order.
• Generating informational and statistical reports on warehouse operations and
material coordination. Assisting in managing and entering data for tangible
inventories.
• Conducting sensitive, cyclical, and special item inventories while upholding 100%
accountability for inventory while relocating to various Camps.
• Accountable for overseeing, revising, and recommending improvements and
modifications to the warehouse.
• Verify that every supply is moved securely and with appropriate security in the
storage area and make sure that all planned maintenance and equipment
dispatches are accurate.
• Making updates to all actions and records using the hand receipt list.
• Compiling with business policy when maintaining project files. Generating custom
report forms, materials, and summaries upon managements request.