Sales Associate
LIWA Trading Enterprises
Total years of experience :16 years, 0 Months
• Understood and responded to customer needs and queries about products, prices, and services, ensuring customer satisfaction.
• Advised customers on product ranges best suited to their needs, enhancing their shopping experience and meeting their specific requirements.
• Achieved and exceeded sales targets by using advanced sales techniques, contributing to the stores overall sales goals.
• Focused on upselling and cross-selling, promoting additional products to customers and increasing overall sales.
• Maintained customer relationships to build long-term brand loyalty, resulting in repeat business.
• Handled new product launches, promoted products, and managed visual.
• Displayed enthusiasm and provided superior customer service to all customers, creating a welcoming and engaging shopping environment.
• Maximize sales through retail operational excellence.
• Extensive customer service and build rapport.
• Exhibit product knowledge and passion for the brand.
• Target achievements and formulate reports.
• Qualitative monitoring and CRM.
• POS systems, transaction processing and cash handling.
• Promoted companys brand and cultivated new relationship by delivering expert presentations.
• Managed CRM system to coordinate information from lead sources.
• Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
• Increased engagement to drive interest and boost sales opportunities.
• Showcased the impact and results of clients programs through gathering clients stories and testimonies.
• Educated clients about products and services on the market to uncover their needs.
• Managed returns, exchanges, and refunds in accordance to company policy.
• Engaged with clients and teammate to ensure a strong healthy relationship is built between us.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Generated new sales leads to achieve and exceed monthly sale targets and goals.
• Answer customer questions and assist with requests.
• Restock and organize merchandise on the sales floor.
• Resolve customer complaints and issues in a timely and professional manner.
• Showcased the impact and results of clients programs through gathering clients stories and testimonies.
• Educated clients about products and services on the market to uncover their needs.
• Managed returns, exchanges, and refunds in accordance to company policy.
• Engaged with clients and teammate to ensure a strong healthy relationship is built between us.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Generated new sales leads to achieve and exceed monthly sale targets and goals.
• Answer customer questions and assist with requests.
• Restock and organize merchandise on the sales floor.
• Resolve customer complaints and issues in a timely and professional
79/100