Evan Cordeiro

• Lead strategic development of Audis residual value and leasing programs across the
Middle East.
• Design regional leasing solutions aligned with market trends and dealer capabilities.
• Collaborate with Sales, Used Car Management, and Financial Services to drive
performance.
• Establish benchmark RVs and develop sourcing strategies with leasing providers.
• Train dealer partners on RV management and leasing strategies.
• Monitor lead management and drive KPIs including sales volume and customer
satisfaction.

Top 3 Achievements
I was part of the founding team responsible for setting up the entire Leasing division including product line, residual values, customer care, sales process, underwriting, disbursal, after sales, end of term and remarketing.
▪ Increased B2B and B2C opportunities from 2019 to date by +12%.
▪ Increased remarketing results from 2019 to date by +9%, which in turn helped negotiate competitive offers for upcoming campaigns.
▪ Increased ROI on Cooperation Partners from 2019 to date by +4%

Residual Value
▪ Establish optimal and end book residual value on a per unit basis.
▪ Assess portfolio Residual risk through market data analysis and determine suitable business strategy.
▪ Lead the forecasting and strategic planning process for all Residual Value related metrics.
▪ Act as an SME for the risk control committee on all Residual Value related items impacting the P&L statement.

Product and Campaigns
▪ Identify sales prospects to develop B2B and B2C leasing opportunities.
▪ Manage new and existing corporate leasing clients to optimize network and enhance demand and inventory levels.
▪ Manage inventory readiness in terms of QA/QC and turnaround times.
▪ Liaise with dealer networks to maximize sales opportunities and stock movement.

Remarketing
▪ Liaise with the dealer network to assess product positioning in terms of pricing and days-to-sell.
▪ Manage off-lease stock, define sales program and policies within the remarketing space.
▪ Facilitate sale and remarketing of off-lease vehicles to minimize stock holding and maximize profit opportunities between BMW and dealerships.
▪ Recommend and review end of term processes to ensure alignment between all relevant stakeholders.

Leasing Operations
▪ Finalize purchase agreements and contracts assuring buy-in from underwriting, customer care, collections, disbursals and after sales queries.
▪ Coordinate with Dubai Police and RTA for relevant documentation, tracking devices and repossession of vehicles.
▪ Responsible for vehicle renewals, returns, service, extension, traffic fines, Salik, and replacement vehicles
▪ Ensure contract finalization is in line with BMW compliance in terms of payouts and commissions.

Analysis & Reporting
▪ Chair Used Car Management Committee (UCMC) to drive strategy, cooperation model and report on off-lease vehicles on a monthly basis.
▪ Set relevant KPIs related to market drivers for UCMC and relevant stakeholders both locally and globally.
▪ Develop adhoc reports in relation to maturity volumes, residual value projections, key market trends, remarketing projections and portfolio risk management.
▪ Influence and coordinate with National Sales Company (NSC) to ensure term cycles, model mix and volume to mitigate peaks or seasonal effects on pricing and stock.

▪ Managed a team of 22 individuals consisting of 14 processors and 8 junior underwriters.
▪ Handled activities related to new approvals, re-scheduling of loans, re-structuring and refinancing.
▪ Responsible for Credit Authority Delegation (CAD) up to AED 500k for personal, auto & credit card loans.
▪ Ensured approvals are within 100% of the product parameters.
▪ Created and executed internal process flow changes. This resulted in the reduction of TAT by approximately 30%.
▪ Managed the non-performing assets portfolio of Retail and SME to control net credit losses by operating a centralized Collections unit.
▪ Involved in the litigation process pertaining to vehicle financing (filling of repossession orders) ensuring that vehicle tracing team are equipped with the appropriate legal knowledge.

• Managed NPA portfolios for Retail and SME segments.
• Oversaw vehicle tracing, recovery, and auction management.
• Handled litigation processes and coordinated with NDDSF and Diwan cases.
• Approved rescheduling and settlements, and ensured audit compliance.