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Eya Ameur, Sales staff member

Eya Ameur

Sales staff member·Katana Doha

Qatar

Bachelor's degree, Business And Economics

Work experience

Total years of experience: 8 years, 8 months

Sales staff member

November 2023 - August 2025

Katana Doha

Doha, Qatar

November 2023 - August 2025

-Positive relationship with customers increased loyalty and
repeat purchases
-Assisted stock control and management tasks for inventory
-Participated promotional events to increase brand awareness and sales

Company industry:
Business Consultancy Services
Job role:
Sales

Receptionist

November 2022 - December 2023

One of private hotel in Tunisia

Tunis, Tunisia

November 2022 - December 2023

-Coordinated office supplies orders to keep necessary materials
available at all times
-Directed visitors and clients to appropriate staff ensuring efficient
service delivery

Company industry:
Business Support Services
Job role:
Customer Service and Call Center

Receptionist

January 2021 - October 2022

Ooredoo Tunisia branch

Tunis, Tunisia

January 2021 - October 2022

-Negotiating and completing sales, dealing with complaints and
providing appropriate solutions
-Increased customer engagement by delivering high-quality
product demonstration

Company industry:
Call Centers & Customer Care Outsourcing
Job role:
Customer Service and Call Center

Sales executive

January 2020 - December 2021

Blue Island-clothing Tunisia

Tunis, Tunisia

January 2020 - December 2021

-Developed customer loyalty with excellent customer service leading to
repeat business
-Responded promptly to customer queries ensuring resolution whilst
upholding satisfaction levels

Company industry:
Fashion Design
Job role:
Sales

Sales executive

January 2017 - December 2019

Zara clothing Tunisia

Tunis, Tunisia

January 2017 - December 2019

-Follow up on all products offered by the company on regular basis
-Navigated challenging negotiations achieving successful deal closure
without compromising on profitability
-Facilitated staff training programs enhancing their skills by positively
impacting overall team performance

Company industry:
Fashion Design
Job role:
Sales

Education

School 2 mars goulette

July 2018

July 2018

Bachelor's degree, Business And Economics

Tunisia

GPA (point): 4 out of 4

GPA (point): 4 out of 4

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER ENGAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INVENTORY MANAGEMENT
Intermediate
INVENTORY MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
NEGOTIATION
Intermediate
NEGOTIATION
Intermediate
PRESENTATIONS
Intermediate
PRESENTATIONS
Intermediate
PRODUCT DEMONSTRATION
Intermediate
PRODUCT DEMONSTRATION
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

Arabic
Beginner
French
Beginner
English
Beginner

Hobbies

  • graghic