Administrative Supervisor
American Hospital Dubai
Total years of experience :24 years, 10 Months
Hospital on-call lists
Locate on-call lists in share folder
Sick Leave Reporting
Receive all the sick calls
Make sure that the staff called the immediate Manager (during working hours)
Notify the ward (when applicable) and adjust staff if required
When applicable (as per the Sick leave required list) the Admin Supervisor will ask for the Sick leave note.
Sign on the sick leave
Original sick certificate (for HR) through Nursing Admin
Copy to the staff-member’s manager.
Administrator on call
Death & still birth notification
White copy to medical records, green to admin supervisor, yellow to family
Name on the notification to be the person who will go to police in person along with own ID and the patient’s ID
Complete the number of death list & send through email to pharmacy director, PI, admin supervisors, medical records, ACNO, CNO, executive assistant to CNO
OR Team
On-call list - location
Call Surgical resident medical on call (RMO) when required
Call the 1st OR on-call team for any emergency cases.
Call the 2nd OR on-call team if the 1st OR team busy with an emergency case.
Fill in the emergency surgery booking form.
Check the OR case during surgery and PACU
Daily staffing sheet
Filled out by Admin supervisor & bed coordinator from updated unit schedules.
Reporting the staff floats in and out between different units.
Reporting the staff’s sick leave calls
Reporting the staffs taking shifts overtime, Public holidays, Annual leave, EMERGENCY LEAVES…
Temperature Checks:
Daily check of mortuary Fridge Temperature
Weekend check for the fridge Temperature of Cath lab, endoscopy and dialysis.
Weekend check for Endoscopy warmer
Sentinel events/Adverse event reporting
Codes Management (attend all codes)
Code white-review
Code of Amber-
Code black-
Disaster code including code 33 and 99
Code Blue
1- Testing: call switchboard after receiving the message on the phone to confirm it is working
2- Real code:
a. Go to the code
b. Act as recorder and time manager
c. Responsible for monitoring quality of code: CPR, Ventilation, rotation, equipment
d. Secure signature of the MRP on the record
e. May use the application on the pad/phone and then transcribe
f. Fill in the CQI on the QM: assign manager of Life support and PI
g. Send the original record to the medical record supervisor for uploading on Meditech
h. Notify MRP if not present or already notified
i. Notify family members
3- After the code:
a. If successful: clear the code, document and reassure family.
b. If unsuccessful, do all the above and secure death certificate, document the details in the death notification book,
c. Explain post-death process to the family.
d. Transfer patient to appropriate place: ICU, Mortuary or release the body…
Code Green
1- Testing: call switchboard after receiving the message on the phone to confirm it is working
2- Real code:
a) Present to the code and manage/control traffic, problems, secure needs
b) Fill in the code green QM: assign manager of life support and PI.
c) Midwifes/L&D Manager to fill in the form
Materials Management
Know how to use materials Item master list on desktop and locate common items (at nights
.....etc. see CV
1. Ensures patient care activities are within established, clinics divisional and unit specific guidelines, policies and procedures standards and protocols, etc. '
2. Facilitates care provided and assesses staff by maintaining high visibility (80% clinical presence) to patients/families and staff on area(s).
3. Provides leadership and a resource role in the provision of patient care and other unit activities.
4. Demonstrates effective communication and collaboration skills when interacting with patients/families, other health care team members and staff.
5. Plans, organizes, directs and evaluates the delivery of patient care and unit/clinic operational management functions.
6. Assesses employees for hire and maintains personnel records.
7. Mentors, advises, counsels and disciplines staff
8. Conducts staff meetings and maintains minutes.
9. Proposes and operates within established budget for the clinics.
10. Prepares and maintains unit/clinic reports. Directs unit orientation and
11. Evaluates staff performance on an ongoing basis.
12. Assists staff in development of problem solving and decision making skills.
13. Assesses, develop and then monitors the effectiveness of standards of care and nursing unit policies and procedures.
14. Ensures learning needs of staff are identified and improvement plans implementation.
15. Assumes responsibility for the professional growth.
16. Anticipates and acts to maintain a safe environment
17. Works with all health care team members in activities designed for the improvement of patient care outcomes.
18. Ensures a comprehensive quality improvement program that establishes and monitors specific indicators, assesses problem areas and sentinel events, and implements corrective actions.
19. Serves as a professional role model, teacher and resource person.
20. Develops and utilizes professional collegial! Networking.
21. Demonstrates respect, compassion and cultural sensitivity to patients/families and other hospital employees.
22. Advocates for excellence in patient care and for patient rights.
23. Participates actively in Nursing and/or hospital committees and work groups.
24. Assumes responsibility for own decisions and actions.
Demonstrates initiative high performance of duties.
Staff /new staff /student education (teaching BLS, ACLS, ATCN, TRIAGE) and facilitate staff education and critical thinking.
Cardiac and DIABETIC educator
Doing staff assignment (daily assignment) and participate in monthly scheduling
Participate in Staff competency (annual competency)
Equipment orders (disposable materials)
Daily and monthly reporting, ground meting
Patient education (mainly diabetic education, post discharge education)
Departmental presentation, departmental data collection for research
Participate in new department sitting, preparation, departmental drills (disaster, fire ..)
Problem solving skills during shifts and escalate as per chain of command if needed
Patient prioritizing, advocate education problem solving
Computerized patient record teaching
Ensure application of high standard and recommendation within the guidelines and hospital policies
Improve documentation and staff communication
Facilitate patient care among non Arabic healthcare staff
Staff student orientation mentorship
Effectively communicate with other health care providers ( doctors, registration, EMS, patient relation, security
Doing staff assignment (daily assignment) and participate in monthly scheduling
Staff competency (annual competency and evaluation)
Equipment orders (disposable materials)
Daily and monthly reporting
Staff /new staff /student education (BLS, emergency medication ECG interpretation )
Volunteer Teaching in the university
Patient /family education, post discharge education
Departmental presentation
Doing free medical days checkup in rural areas in jordan
Problem solving skills during shifts escalate as per chain of command if needed
Patient prioritizing, advocate education problem solving
Improve documentation
staff communication
Staff student orientation preceptor
Effectively communicate with other health care providers ( doctors, security …)
BSC DEGREE IN NURSING
