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Ezzat Khalil, La Mediterranee

Ezzat Khalil

La Mediterranee·Four Seasons Resort and Residence The Pearl-Qatar Chicago Rare Steakhouse

Qatar

High school or equivalent, Life-Science

Work experience

Total years of experience: 7 years, 10 months

La Mediterranee

June 2023 - Present

Four Seasons Resort and Residence The Pearl-Qatar Chicago Rare Steakhouse

Doha, Qatar

June 2023 - Present

Company industry:
Catering, Food Service, & Restaurant

Spuntino Server (Task force)

May 2023 - June 2023

Four Seasons Hotel

Doha, Qatar

May 2023 - June 2023

Handled customer complaints with empathy and composure
Consistently met my short and long-term targets

Company industry:
Hospitality & Accomodation

captain waiter

April 2022 - December 2022

2023 Hilton Beirut Habtoor Grand

Beirut, Lebanon

April 2022 - December 2022

Ensured satisfaction for customers
Handled customer concerns and complaints
Provided needed and proper training

Company industry:
Catering, Food Service, & Restaurant
Job role:
Hospitality and Tourism

Shift Supervisor

August 2021 - December 2022

Burger King

Beirut, Lebanon

August 2021 - December 2022

Promptly handled quest complaints and concern
Fryer, Board, Dispatcher
Ensured food is stored and cooked at correct temperature
Operated cash register and properly handled money

Company industry:
Catering, Food Service, & Restaurant
Job role:
Engineering

Captain waiter

May 2020 - August 2022

Mövenpick Hotel and Resort

Beirut, Lebanon

May 2020 - August 2022

Provided a world-class level of customer service.
Ensured customer satisfaction by being timely and accurate.
worked directly with restaurant manager on all aspects of restaurant including decor, staffing
and daily issues.

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Waiter

January 2017 - January 2019

InterContinental Phoenicia, an IHG Hotel

Beirut, Lebanon

January 2017 - January 2019

Delivered excellent customer service
Relayed orders to kitchen and bar staff by quickly and accurately recording guest selection

Company industry:
Catering, Food Service, & Restaurant
Job role:
Customer Service and Call Center

Education

AL Ahlieh School

July 2019

July 2019

High school or equivalent, Life-Science

Lebanon

Skills

CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
EAGLE CASH
Intermediate
EAGLE CASH
Intermediate
MICROSOFT ACCESS
Intermediate
MICROSOFT ACCESS
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT WORD
Intermediate
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
MICROCONTROLLERS
Intermediate
MICROCONTROLLERS
Intermediate
ACTIVE LISTENING
Intermediate
ACTIVE LISTENING
Intermediate

Languages

Arabic
Beginner
English
Beginner

Hobbies

  • Personal Fitness.
  • Swimming,
  • Football,