communication officer : Waseef (Barwa real estate subsidiary)
waseef
Total years of experience :14 years, 10 Months
Roles and Responsibilities
• Helps to develops a
comprehensive communications strategy to support the company’s operations and priorities.
• Consults with program staff about public awareness efforts for company’s projects
• Writes and coordinates and evaluates the preparation and distribution of company’s publications, issue sheets, news and information releases.
• Markets programs to community and professional groups to coordinate, improve,
and stimulate interest in agency programs.
• Develops productive partnerships with outside groups.
• Plans and coordinates special events, meetings, trade shows, receptions, press conferences and presentations.
• Coordinates organization’s social media links, photos update and assists with
• website content. WordPress and SharePoint
• Monitors content on social media and prepares content for posting.
• Managing WhatsApp account relating communications
• Completes special projects as assigned.
• Designing the Greeting Cards for Events
• Photography of the Events and Vacant units and creating ads
• Composing the Newspapers from all newspaper site and send it to employs
• Announcing greetings for the employees if anyone of them received certificates or new born, Or death through communications email
• Using Adobe suite for designing the E-letters
• Contacting hotels and restaurants, Gym requesting corporate rate for the employees
• Booking hotel for employees if they require
• Tracking with other departments on requests
Creating inspections of the buildings and making the report weekly
Coordinating with call center department with issues of the tenants
Monitoring the cleaners on the sites
Handover keys top tenants after checking the unit
Guiding the tenants on the terms on the contract
Given the work order approval for the tenant if they request to change the shop status base on the drawing and coordinating with FM team
Visiting the shops building by building and monitoring if they
are doing job that not mention in their shop license
Contacting the leasing department by email or telephone coordinating
Communication other departments legal and utilities for clearing the units before handover from the tenants
Written reports of inspections on weekly basis
Follow up on task on daily basis
• Contacting Vendors requesting quotations for comparison;
• Give recommendation on which product is best
• Create standard signatures for all employees emails
• Creating forms for IT requests;
• Configuring laptops according to business environment best use scenarios;
• Co-ordinated the installation of firm-wide Firewall to enable intrusion detection; Kaspersky depth knowledge
• Determined numerous business requirements and proposed IT solutions such as: the purchase of new network equipment including switches, routers, servers, workstations and backup equipment;
• Developed procedures to provide technical support. Experience in LAN installation, Configuring Routers, cabling and PC assembly; VPN Site to site
• Repairing and troubleshooting;
• Facilitated training for technical
staff and clients;
• Installing and maintaining Active directory services, DNS, DHCP, Terminal services and backups on Windows 2000 server; Windows 2008 R2, windows 2016, 2019
• Installing Microsoft Windows 2000/2003 Workstations and Proxy Servers;
• Provided end user training for new software and hardware;
• Responsible for team put in place to support installation, maintenance and troubleshooting of web servers and internal servers;
• Responsible for testing and installing Firewall products for secure network use;
• Responsible for the repair and maintenance desktops and laptop computers;
• Telephone bills and creating summery reports for accounting;
• Solving Ooredoo issues on IP telephony and installing new extension;
• Symantec Backup 2010 configuring jobs and with date and time to backup and monitor them;
• Depth knowledge in cabling and patch panel
• Tap drives device
• Configuring AirPort Apple
router; and
• Monitoring printers, changing the cartridges etc.
• Pen testing, gathering information, depth understanding firewall
• Managing webserver
• Provide support in all time
• Configuration of Switches and routers Terminal installation, Network configuration and troubleshooting, terminal maintenance and monitoring;
• Creating reports of IT equipment.
• Implementing fault diagnostics and cable management;
• Installation of Firewall to enable intrusion detection;
• Terminal services and backups on windows 2003, 2008 R2, 2012 R2 Window 2016, windows 2019 server; and
• Depth knowledge in Hyper-V
• Powershell Commands
• Installing Microsoft Windows all their versions’ Workstations and Proxy Servers.
• Provided end user training for new users.
• Depth knowledge of major operating environments, windows, Unix, Linux and Macintosh
• Depth knowledge of networking concepts, technologies and related hardware and software
• Depth at technical domains
• Knowledge of security areas and related issues
• Has high technical knowledge to launch the sophisticated attacks
• Depth in knowledge Network Monitor tools
Responsible for team put in place to support installation, maintenance and
troubleshooting of web servers and internal servers;
o Responsible for testing and installing Firewall products for secure network use;
o Responsible for the repair and maintenance desktops and laptop computers;
o Telephone bills and creating summery reports for accounting;
o Solving Ooredoo issues on IP telephony;
o Symantec Backup 2010 configuring jobs and with date and time to backup and
monitor them;
o Tap drives device
o Configuring AirPort Apple router; and
o Monitoring printers, changing the cartridges etc.
Call Center Agent: (MOMENTA GLOBAL)
o Helping the Users in login with the Smart card issuing EP Visa;
o Guide the clients on how to use the E-gov portal;
o Sending mail to ICT if there is an Issue on the portal cooperative with users team work
self-motivation, greeting the customers etc;
o Give the customer full guide thru the process of installing the java platform on their
computers;
o Checking the operating system compatibility; and
o Dealing with ticketing system thru Momenta database.
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