فادي حدرج

• Established a startup company www.widevesion.com as an entrepreneur and a freelancer providing technical consultations to IT firms and developing medium to large projects.
• Developed and implemented in grails/groovy a fully-fledged inventory system to manage multiple facilities across multiple regions which can be hosted on-cloud or on-premise (www.jadinventory.com).
• Designed and implemented in Java (Maven/ExtJs) a school bus tracking system (www.waynkon.com:8082).
• Designed and implemented in PHP (Symphony 4.0) a web application for a Lebanese scout organization to administer and manage scout members and activities.
• All details and references for the above projects are available upon request.

• Providing technical consultations to IT firms and developing medium to large projects.
• Designed and implemented, in java, spring boot REST APIs and webservices for Apache Fortress core as a role-based access control (RBAC) platform to manage organization units, users, roles, permissions and to control access and authentications to cyber-security and BI ontology-driven web applications.
• Customized Apache Fortress core and entities to meet micro-services business requirements.
• Designed and implemented in java a full-stack business process management system with spring boot REST APIs and webservices to manage processes, tasks and notifications.
• Designed, implemented and deployed in Java (Maven/Angular JS) a fully-fledged Correspondence Management System (CMS) for the Ministery of Social Affairs in Lebanon using Alfresco CMS framework and infrastructure.
• Designed, implemented and deployed in Java (Maven/Angular JS) a fully-fledged Content Management System for Parliament of Sri-Leon using Alfresco framework and infrastructure.
• Enhanced, customized and integrated Activiti process management application for the above-mentioned projects.
• All details and references for the projects are available upon request.

• Built integration modules for MT4 MetaTrader platform to deliver outstanding, innovative, and professional trading services to clients and partners using state of the art technology.
• Enabled trading sites and back offices to manage MT4 trading accounts, upload documents, edit profiles, deposit/withdraw money, manage internal transfers, maintain transaction histories, and access live trading platforms.
• Integrated trading sites with various bank wires and credit cards payment gateways with highly secured connections and communication protocols.
• Built a .NET wrapper and gateway for MT4 MetaTrader platform to feed trading sites and back offices with live financial information and data.
• Liaised with business managers and stakeholders for functional requirements and technical specifications.

• Presented Omni channel as new strategy for banking solutions to enhance existing multichannel platforms.
• Lead business and software development teams in the right directions to achieve Omni channel strategy and to develop and implement its platform.
• Liaising with business managers and stakeholders for functional requirements and technical specifications.
• Using HTML5/JS, CSS3, Java Spring framework, Maven, and cross-platform mobile development tools (Ruby & PhoneGap), developed mobile applications and integration modules for banking and financial services.

IT Project Manager

• Managing offshore team for developing and delivering enterprise and medium-size projects and products on time, within budgets, and with high quality and customer satisfaction.
• Prepare budgets for sustaining projects and make sure to achieve targets as per the organization’s standards.
• Contributing in workshops, forums and meetings with global travel service providers presenting cost effective solutions for supply chain support.
• Preparing project cost/effort estimations, risk, configuration, and release management plans for various applications.
• Ensuring project margins by optimum resource utilization and implementation of best practices across the projects.
• Set individuals and team performance expectations and provide formal and informal feedbacks.
• Liaising with business managers and stakeholders for functional requirements and technical specifications.
• Managing four supply chain projects:
1. eTravel: A web-based travel request system that facilitates business travel bookings between SLB employees and various travel agencies.
2. Move IT: A web application that centralize and standardize transportation processes. The application manages and tracks the transportation of domestic and international shipments.
3. Online Cost Savings: A web based application that enables Supply Chain staff to report cost savings achieved for their sourcing projects.
4. Clear IT: A web application to track all inbound and outbound shipments and custom clearance processes and imports /exports documents.
5. Facilities Data Explorer: A Silver Light web application that stores information about all properties and facilities across the globe using Bing maps with very friendly user interface.

Project Manager/ Software Unit Manager

• Managing team members in developing and delivering enterprise and medium-size projects and products on time, within budgets, and with high level of quality and customer satisfaction.
• Building competent team to develop, test, and deliver solutions for global market.
• Establishing effective working relationships with business leaders across the organization.
• Preparing SWOT analysis, identifying competitors, and keeping watch on their trends in business.
• Performing system study, software estimation, project schedules, and variances analysis using various metrics for efficient control of the project.
• Compiling project management work products including scope of work, system requirements, project planning, and tracking reports (PTR) as per CMMI standards.
• Controlling the project through effective quality and report metrics.
• Preparing business proposals in response to RFP and winning new contracts from business sectors.
• Coordinating functional and technical issues between onshore and offshore teams.
• Developing, integrating IVR-Based, and SMS-Based VAS applications with e-business solutions.
• Following up and maintaining partnership deals with major VAS providers and telecom companies.
• Initiating communications with telecom operators for exclusive operations of telecom products.

Global Telecom Application Server (GTAS 3.0)
An enterprise service-oriented telecom application server that provides monitoring tools and .NET SDK to develop, schedule, and run multiple IVR-Based and SMS-Based value added services concurrently.
• Defined solution to business development team, performed market researches, initiated project, created work breakdown structure (WBS), and allocated required resources.
• Managed project from initiation to closure and complied management work product.
• Identified technical requirements and issued purchase orders (PO) to external vendors and suppliers (Dialogic boards, servers, PRI & SMPP connections, etc.)
• Presented and demonstrated the product to customers as fully-fledged solution and as third party service provider.

Global Messaging Application Server (GMAS 1.0)
A service-oriented messaging client/server application to initialize, setup, and control multiple SMPP clients for mobile messaging services.
• Developed, presented and demonstrated product to customers as fully-fledged solution and as third party service provider.
• Deployed solution in Directorate of Human Resources (DHRS) and Directorate of Town Planning (DTPS) in Sharjah with high level of customer satisfaction.
• Liaised with customers, Etisalat/Du mobile operators, and other stakeholders to ensure proper handling of work products, contracts, and sign-offs.

E-Payment VAS Solution
IVR-Based value added service that enables callers to query and pay telephony, water, electricity, MTN mobile, and Al-Jazeera Sports bills over the phone.
• Handled project management processes as per CMMI and QMS standards from initiation to closure.
• Liaise with customers, ministries’ representatives, suppliers, and other stakeholders to collect and document software requirements specification (SRS).
• Designed IVR flow charts, prepared voice prompts, and integrated service with e-Payment, card management, TTS and ASR solutions and engines.

UAE Prime Minister Office Contact Center
• Compiled a proposal in response to RFP for a contact center solution in UAE prime minister office.
• Defined technical specifications including design patterns, system architecture and integration between applications, data centers, and communication channels.
• Addressed hardware specifications of required servers, PBX’s, PSTN and mobile VAS connections for the proposed contact center and IVR services.
• Compiled project work products that reflect project interests (stakeholders) including user, supplier and business interests.
• Worked closely with sales team to present and demonstrate solution to customer.

• Instructed 3rd year students on basic Intel 8085, 8086 and Motorola 86000 microprocessor structures, memory models, assembly language, interrupts and microcontrollers.
• Instructed 3rd year students on the OO programming concepts (inheritance hierarchies, overriding methods, abstract classes, interfaces, polymorphism and re-use of code) using C++ & Java.
• Developed comprehensive lesson plans.
• Prepared, supervised, and corrected academic projects, assignments, midterms, and exams.
• Provided monthly written reports to the board of education on the progress of the classes at end of each calendar month.

• Built and configured network trails and pipes using SONET and SDH real and virtual elements. This involves VT1.5 (VC11), STS1 (VC3), STS3-C (VC4) trails and pipes.
• Implemented scripts to set-up real and virtual links and sections between SDH and SONET network elements.
• Generated, documented, and executed qualification test plans to verify CHORUS operating systems and applications running in Real Time Asynchronous Communication Environment (RACE).
• Designed and implemented, in Perl 5, tools that burn and configure CHORUS OS images into optical network cards and processors.
• Implemented, in C++, c-actors to verify OS name servers, sockets, exception handlers, timers, POSIX, IP stacks dynamic and static libraries.
• Wrote V&V reports to address problems encountered with network trail manager applications.