Total Years of Experience: 24 Years, 11 Months
February 2005
To Present
cabin crew
at Emirates
Location :
United Arab Emirates
Provides a high quality service to passengers onbord, and work as a tem in an excellent enviroment .
March 2003
To October 2004
Cabin crew
at Air canada
Location :
Canada
. Provides a high quality service to passengers onbord, and work as a tem in an excellent enviroment .
January 2001
To March 2003
customer service representative
at Royal BANK of canada
Location :
Canada
• Started as representative and promoted to be banking Assistant.
I use to give training to the new customer Representative
Accomplishments
• Increase of 10% in sales objectives
• Problem solving through Customer Service
• Conflict management training for the New Customer Service Representative
I use to give training to the new customer Representative
Accomplishments
• Increase of 10% in sales objectives
• Problem solving through Customer Service
• Conflict management training for the New Customer Service Representative
May 1999
To January 2001
Sales Manager
at Celluland ROGERS AT&AT
Location :
Canada
Sales Manager (telecommunication field)
• Managed over 30 persons working in sale and telemarketing department
• Taking care of client complains and Conflict management training for employees
• Co-coordinated promotional Campaign
Accomplishments
• C-ordination of visual display project enabling employees to develop teamwork on leadership skills, presentation and to be able to approach client in better way.
• Development of a press review accessible at large enabling employees to be better informed about the product.
• Managed over 30 persons working in sale and telemarketing department
• Taking care of client complains and Conflict management training for employees
• Co-coordinated promotional Campaign
Accomplishments
• C-ordination of visual display project enabling employees to develop teamwork on leadership skills, presentation and to be able to approach client in better way.
• Development of a press review accessible at large enabling employees to be better informed about the product.
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