Fady Araj, Showroom Manager

Fady Araj

Showroom Manager

Almutlaq Furniture

Location
Saudi Arabia - Dammam
Education
Bachelor's degree, Work psychology
Experience
20 years, 10 Months

Share My Profile

Block User


Work Experience

Total years of experience :20 years, 10 Months

Showroom Manager at Almutlaq Furniture
  • Saudi Arabia
  • May 2013 to December 2019

Lead store team and drove sales through training and coaching.
Developed team members with leadership and other abilities for succession planning.
Managed team member’s performance through regular evaluation.
Utilized reports and gathered data to identify sales by units, product placement, visual presentation and stock levels.
Ensured maximum overall bottom line profitability by analyzing the store P / L results and identified opportunities for KPI’s improvement.
Created an environment focused on the customer experience.
Planned and managed payroll hours and schedule to meet business needs.
Protected store assets and inventory.
Managed new receipts, transfers, markdowns, back stock and fill-ins.

Showroom Manager at Almutlaq Furniture
  • Saudi Arabia
  • May 2013 to December 2019

Lead store team and drove sales through training and coaching.

Developed team members with leadership and other abilities for succession planning.

Managed team member’s performance through regular evaluation.

Utilized reports and gathered data to identify sales by units, product placement, visual presentation and stock levels.

Ensured maximum overall bottom line profitability by analyzing the store P / L results and identified opportunities for KPI’s improvement.

Created an environment focused on the customer experience.

Planned and managed payroll hours and schedule to meet business needs.

Protected store assets and inventory.

Managed new receipts, transfers, markdowns, back stock and fill-ins.

Lead
  • February 2010 to February 2013

Created performance and driven culture that insures accountability and personal responsibility.

Showroom Manager at Batal Design (B. Design/DAZE)
  • Saudi Arabia
  • February 2010 to February 2013

Created performance and driven culture that insures accountability and personal responsibility.

Lead, developed, coached and motivated sales team by creating an environment focused on the customer experience and challenge.

Proactively made suggestions based on data analysis to positively impact the business.

Managed the whole production process as well as the logistics.

Ensured that company standards are upheld in merchandising, visual presentations and loss prevention.

showroom manager
  • January 2009 to January 2010

in directing all sales activities.
Dealt with customers and ensured a successful communication and a high level of satisfaction.
Assisted the whole production process as well as the logistics
Enjoyed sharing knowledge and encouraged development of others to achieve the store goals.

Showroom in-charge, Dia Behbehani Est. (ELITE showroom) - KUWAIT

Showroom Supervisor at Batal Design (B. Design/DAZE)
  • Saudi Arabia
  • January 2009 to January 2010

Assisted the showroom manager in directing all sales activities.

Dealt with customers and ensured a successful communication and a high level of satisfaction.

Assisted the whole production process as well as the logistics 

Enjoyed sharing knowledge and encouraged development of others to achieve the store goals.

Showroom in charge at Dia Behbehani Est.
  • Kuwait
  • October 2007 to November 2008

Responsible of the development and performance of the sales staff.

Staffed and directed the sales team towards the achievements of excellent profitability and growth in line with the company vision and values.

Contributed to the development of the sales team training sessions.

Provided constant feedback and coaching to improve the sales team skills and sales results.

Set measurable performance standards and goals based on company’s expectations and metrics.

  • October 2007 to October 2008

Responsible of the development and performance of the sales staff.
Staffed and directed the sales team towards the achievements of excellent profitability and growth in line with the company vision and values.
Contributed to the development of the sales team training sessions.
Provided constant feedback and coaching to improve the sales team skills and sales results.
Set measurable performance standards and goals based on company’s expectations and metrics.

Sales in-charge, Dia Behbehani Est. (FAUTEUIL CLUB showroom) - KUWAIT

sales executive at Dia Behbehani Est.
  • Kuwait
  • November 2006 to October 2007

Assisted clients and maintained excellent customer service standards.

Ordered out of stock merchandize for in-store pickup and home delivery.

Managed cash register credit card, cash and return transactions insuring register balance.

Contributed in the store items display and merchandising.

  • October 2006 to September 2007

Assisted clients and maintained excellent customer service standards.
Ordered out of stock merchandize for in-store pickup and home delivery.
Managed cash register credit card, cash and return transactions insuring register balance.
Contributed in the store items display and merchandising.

Sales Consultant
  • September 2004 to September 2006

Demonstrated high selling skills and product knowledge.
Completed understanding of pricing and proposal models.
Maximizing all opportunities in the process of closing a deal.
Assisted in the implementation of the company plans and goals as need.
Developed and maintained positive working relationships with other members.

sales consultant at Farrah Design
  • Lebanon
  • September 2004 to September 2006

Demonstrated high selling skills and product knowledge.

Completed understanding of pricing and proposal models.

Maximizing all opportunities in the process of closing a deal.

Assisted in the implementation of the company plans and goals as need.

Developed and maintained positive working relationships with other members.

sales and marketing coordinator at Librairie Habib
  • Lebanon
  • June 2000 to July 2004

Assisted in drafting and executing the annual marketing plan for the company concepts and activities.

Developed, coordinated and implemented retail campaigns and promotion.

Coordinated marketing activities, concepts and projects within the retail unit.

Engaged, managed and maintained relationship with internal and external stakeholders.

Marketing Coordinator
  • June 2000 to May 2004

Assisted in drafting and executing the annual marketing plan for the company concepts and activities.
Developed, coordinated and implemented retail campaigns and promotion.
Coordinated marketing activities, concepts and projects within the retail unit.
Engaged, managed and maintained relationship with internal and external stakeholders.

Sales Representative at AMIPHARM – LEBANON
  • March 1995 to September 1996

Established strong relationships with clients under portfolio.
Showed accountability for reporting revenue results and day to day account management.
Maintained, coordinated and executed strategic plans to protect and grow revenue and market share with assigned accounts
Actively participated in business events organized by company or clients.

Education

Bachelor's degree, Work psychology
  • at Lebanese University
  • June 2001
Diploma, Advertising and sales
  • at Université Saint Joseph des pères Jésuites
  • July 1998

Specialties & Skills

Creativity Coaching
Critical Thinking
Adaptability
Time Management
Organizing
materials
negotiation
sales coordination
operation
key account management
COACHING
CUSTOMER RELATIONS
INVENTORY MANAGEMENT
LEADERSHIP
MARKETING
MERCHANDISING
PAYROLL PROCESSING
ACCOUNT MANAGEMENT
CLOSING

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Sales Competencies Training (Training)
Training Institute:
Effiqual-Designed Learning Canada-MTL-Quebec,
Leather furniture manufacturing Training & Industrial Sites Visits (Training)
Training Institute:
NATUZZI, ITALY
Advanced Selling Techniques Training (Training)
Training Institute:
International Business Institute, KUWAIT
Merchandising & Display Set Up Training (Training)
Training Institute:
CHRISTOPHER GUY (MENA), Jeddah – KSA
in-depth Product Knowledge Training (Training)
Training Institute:
BARBARA BARRY (MENA), Jeddah - KSA
Export Training & Industrial Sites Visits (Training)
Training Institute:
GAUTIER, FRANCE
Branch Leader Workshop (Training)
Training Institute:
Be Consult, Riyadh - KSA

Hobbies

  • Swimming
  • Fashion
  • Interior design and architecture
  • Reading history and social sciences