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Fady Araj, Showroom Manager

Fady Araj

Showroom Manager·Almutlaq Furniture

Saudi Arabia

Bachelor's degree, Work psychology

Work experience

Total years of experience: 20 years, 10 months

Showroom Manager

May 2013 - December 2019

Almutlaq Furniture

Saudi Arabia

May 2013 - December 2019

Lead store team and drove sales through training and coaching.
Developed team members with leadership and other abilities for succession planning.
Managed team member’s performance through regular evaluation.
Utilized reports and gathered data to identify sales by units, product placement, visual presentation and stock levels.
Ensured maximum overall bottom line profitability by analyzing the store P / L results and identified opportunities for KPI’s improvement.
Created an environment focused on the customer experience.
Planned and managed payroll hours and schedule to meet business needs.
Protected store assets and inventory.
Managed new receipts, transfers, markdowns, back stock and fill-ins.
Company industry:
Home & Office Furniture
Job role:
Sales

Showroom Manager

May 2013 - December 2019

Almutlaq Furniture

Saudi Arabia

May 2013 - December 2019

Lead store team and drove sales through training and coaching.

Developed team members with leadership and other abilities for succession planning.

Managed team member’s performance through regular evaluation.

Utilized reports and gathered data to identify sales by units, product placement, visual presentation and stock levels.

Ensured maximum overall bottom line profitability by analyzing the store P / L results and identified opportunities for KPI’s improvement.

Created an environment focused on the customer experience.

Planned and managed payroll hours and schedule to meet business needs.

Protected store assets and inventory.

Managed new receipts, transfers, markdowns, back stock and fill-ins.
Company industry:
Home & Office Furniture
Job role:
Management

Lead

February 2010 - February 2013

February 2010 - February 2013

Created performance and driven culture that insures accountability and personal responsibility.
Job role:
Information Technology

Showroom Manager

February 2010 - February 2013

Batal Design (B. Design/DAZE)

Saudi Arabia

February 2010 - February 2013

Created performance and driven culture that insures accountability and personal responsibility.

Lead, developed, coached and motivated sales team by creating an environment focused on the customer experience and challenge.

Proactively made suggestions based on data analysis to positively impact the business.

Managed the whole production process as well as the logistics.

Ensured that company standards are upheld in merchandising, visual presentations and loss prevention.
Company industry:
Home & Office Furniture
Job role:
Management

showroom manager

January 2009 - January 2010

January 2009 - January 2010

in directing all sales activities.
Dealt with customers and ensured a successful communication and a high level of satisfaction.
Assisted the whole production process as well as the logistics
Enjoyed sharing knowledge and encouraged development of others to achieve the store goals.

Showroom in-charge, Dia Behbehani Est. (ELITE showroom) - KUWAIT
Job role:
Sales

Showroom Supervisor

January 2009 - January 2010

Batal Design (B. Design/DAZE)

Saudi Arabia

January 2009 - January 2010

Assisted the showroom manager in directing all sales activities.

Dealt with customers and ensured a successful communication and a high level of satisfaction.

Assisted the whole production process as well as the logistics 

Enjoyed sharing knowledge and encouraged development of others to achieve the store goals.
Company industry:
Home & Office Furniture
Job role:
Sales

Showroom in charge

October 2007 - November 2008

Dia Behbehani Est.

Kuwait

October 2007 - November 2008

Responsible of the development and performance of the sales staff.

Staffed and directed the sales team towards the achievements of excellent profitability and growth in line with the company vision and values.

Contributed to the development of the sales team training sessions.

Provided constant feedback and coaching to improve the sales team skills and sales results.

Set measurable performance standards and goals based on company’s expectations and metrics.
Company industry:
Home & Office Furniture
Job role:
Management

October 2007 - October 2008

October 2007 - October 2008

Responsible of the development and performance of the sales staff.
Staffed and directed the sales team towards the achievements of excellent profitability and growth in line with the company vision and values.
Contributed to the development of the sales team training sessions.
Provided constant feedback and coaching to improve the sales team skills and sales results.
Set measurable performance standards and goals based on company’s expectations and metrics.

Sales in-charge, Dia Behbehani Est. (FAUTEUIL CLUB showroom) - KUWAIT

sales executive

November 2006 - October 2007

Dia Behbehani Est.

Kuwait

November 2006 - October 2007

Assisted clients and maintained excellent customer service standards.

Ordered out of stock merchandize for in-store pickup and home delivery.

Managed cash register credit card, cash and return transactions insuring register balance.

Contributed in the store items display and merchandising.
Company industry:
Home & Office Furniture
Job role:
Sales

October 2006 - September 2007

October 2006 - September 2007

Assisted clients and maintained excellent customer service standards.
Ordered out of stock merchandize for in-store pickup and home delivery.
Managed cash register credit card, cash and return transactions insuring register balance.
Contributed in the store items display and merchandising.

Sales Consultant

September 2004 - September 2006

September 2004 - September 2006

Demonstrated high selling skills and product knowledge.
Completed understanding of pricing and proposal models.
Maximizing all opportunities in the process of closing a deal.
Assisted in the implementation of the company plans and goals as need.
Developed and maintained positive working relationships with other members.
Job role:
Sales

sales consultant

September 2004 - September 2006

Farrah Design

Lebanon

September 2004 - September 2006

Demonstrated high selling skills and product knowledge.

Completed understanding of pricing and proposal models.

Maximizing all opportunities in the process of closing a deal.

Assisted in the implementation of the company plans and goals as need.

Developed and maintained positive working relationships with other members.
Company industry:
Home Accessories & Decor
Job role:
Sales

sales and marketing coordinator

June 2000 - July 2004

Librairie Habib

Lebanon

June 2000 - July 2004

Assisted in drafting and executing the annual marketing plan for the company concepts and activities.

Developed, coordinated and implemented retail campaigns and promotion.

Coordinated marketing activities, concepts and projects within the retail unit.

Engaged, managed and maintained relationship with internal and external stakeholders.
Company industry:
Publishing
Job role:
Marketing and PR

Marketing Coordinator

June 2000 - May 2004

June 2000 - May 2004

Assisted in drafting and executing the annual marketing plan for the company concepts and activities.
Developed, coordinated and implemented retail campaigns and promotion.
Coordinated marketing activities, concepts and projects within the retail unit.
Engaged, managed and maintained relationship with internal and external stakeholders.
Job role:
Marketing and PR

Sales Representative

March 1995 - September 1996

AMIPHARM – LEBANON

March 1995 - September 1996

Established strong relationships with clients under portfolio.
Showed accountability for reporting revenue results and day to day account management.
Maintained, coordinated and executed strategic plans to protect and grow revenue and market share with assigned accounts
Actively participated in business events organized by company or clients.
Job role:
Sales

Education

Lebanese University

June 2001

June 2001

Bachelor's degree, Work psychology

Lebanon

Université Saint Joseph des pères Jésuites

July 1998

July 1998

Diploma, Advertising and sales

Lebanon

Skills

Creativity Coaching
Expert
Creativity Coaching
Expert
Critical Thinking
Expert
Critical Thinking
Expert
Adaptability
Expert
Adaptability
Expert
Time Management
Expert
Time Management
Expert
Organizing
Expert
Organizing
Expert
materials
Expert
materials
Expert
negotiation
Expert
negotiation
Expert
order
Intermediate
order
Intermediate
sales coordination
Expert
sales coordination
Expert
operation
Intermediate
operation
Intermediate
key account management
Expert
key account management
Expert
COACHING
Expert
COACHING
Expert
CUSTOMER RELATIONS
Expert
CUSTOMER RELATIONS
Expert
SALES
Expert
SALES
Expert
INVENTORY MANAGEMENT
Expert
INVENTORY MANAGEMENT
Expert
LEADERSHIP
Expert
LEADERSHIP
Expert
MARKETING
Expert
MARKETING
Expert
MERCHANDISING
Expert
MERCHANDISING
Expert
PAYROLL PROCESSING
Expert
PAYROLL PROCESSING
Expert
ACCOUNT MANAGEMENT
Expert
ACCOUNT MANAGEMENT
Expert
CLOSING
Expert
CLOSING
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Training
Sales Competencies Training
Effiqual-Designed Learning Canada-MTL-Quebec,
Leather furniture manufacturing Training & Industrial Sites Visits
NATUZZI, ITALY
Advanced Selling Techniques Training
International Business Institute, KUWAIT
Merchandising & Display Set Up Training
CHRISTOPHER GUY (MENA), Jeddah – KSA
in-depth Product Knowledge Training
BARBARA BARRY (MENA), Jeddah - KSA
Export Training & Industrial Sites Visits
GAUTIER, FRANCE
Branch Leader Workshop
Be Consult, Riyadh - KSA

Hobbies

  • Swimming
  • Fashion
  • Interior design and architecture
  • Reading history and social sciences