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fady kaddoum, Sales And Marketing Service Coordinator

fady kaddoum

Sales And Marketing Service Coordinator·Pfizer

United Arab Emirates

Bachelor's degree, Informatique de Gestion

Work experience

Total years of experience: 22 years, 2 months

Sales And Marketing Service Coordinator

April 2014 - Present

Pfizer

Beirut, Lebanon

April 2014 - Present

• Sales and Marketing Services (SMS) Coordinator GLM at Pfizer Pharmaceutical
 SFA
- In alignment with regional SFA strategy - implement, govern and drive the adoption of Sales Force Automation suite of tools and processes
- Manage FF applications
- User training, CRM application new policies (samples …)
- Drive local SFA strategy, governance and innovation
- Provide project management on local SFA initiatives
 Incentive Compensation
- Align with GCO AFME leadership, SMS CoE and regional expectations to develop, implement and calculate the right FF IC
- Work with management on sales target settings
- Calculate and process incentive payments for FF
- Work and align with regional IC lead
 Field Force Effectiveness
- Develop and execute customer targeting segmentation projects
- Create, implement, and maintain FFE dashboards and reports
 Samples and Promotional materials
- Ensuring that promotional materials are reviewed and approved in compliance with corp policy
- Enabling the use of electronic systems used to facilitate the review and approval process
- Manage the inventory, distribution of samples
- Ensure all processes and business rules associated with samples and promotional materials are consistent with internal and external regulations
- Partner with the business to ensure the optimal use of samples, drive efficiencies and compliance

Company industry:
Other Healthcare Services
Job role:
Information Technology

Sales Operation Support \ Assistant IT Manager

November 2009 - April 2014

Pfizer

Beirut, Lebanon

November 2009 - April 2014

- Validate sales reports between agents and logistics
department
- Generate and analyze reports for the Field Force Effectiveness
- ECMS & FF Support
- Network and hardware Support
- Support deployment of new business automation workflows

Company industry:
Medical Hospital
Job role:
Information Technology

Employee

April 2004 - October 2009

Gebara Pharmacy

Beirut, Lebanon

April 2004 - October 2009

Employee at Gebara pharmacy
• Data entry
• Sales
• Assistant in the laboratory

Company industry:
Pharmaceutical Manufacturing
Job role:
Other

Education

Sagesse university

June 2009

June 2009

Bachelor's degree, Informatique de Gestion

Lebanon

GPA (percentage): 74%

GPA (percentage): 74%

Skills

Sales Support
Expert
Sales Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Facilities
Expert
Facilities
Expert
Application Testing
Expert
Application Testing
Expert
Applications Support
Expert
Applications Support
Expert
Microsoft Word
Expert
Microsoft Word
Expert
Corel Draw
Intermediate
Corel Draw
Intermediate
Microsoft Outlook
Expert
Microsoft Outlook
Expert
Internet Explorer
Expert
Internet Explorer
Expert
Microsoft Power Point
Expert
Microsoft Power Point
Expert
Microsoft Excel
Expert
Microsoft Excel
Expert
Cegedim Trends
Expert
Cegedim Trends
Expert
Sales Support
Expert
Sales Support
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Facilities
Expert
Facilities
Expert
Application Testing
Expert
Application Testing
Expert
Applications Support
Expert
Applications Support
Expert

Languages

Arabic

Expert

French

Intermediate

English

Intermediate