Fahad Dakhel Aldajani

• Build and Implement marketing, customer service and sales department processes & procedures and communicate it to all the Subsidiaries.
• Develop product positioning, messaging and go-to-market plans and to differentiates NCMS’s products.
• Sales ennoblement - communicates the value proposition of the products to the sales team and assist by providing expertise in specific sales situations.
• Conduct market research to thoroughly understand the needs of customers and prospects and to assess market opportunities.
• Develop and execute marketing content for one or more NCMS’s products/marketing activities to meet key objectives.
• Implements all field marketing activities within own business area to ensure achievement of short and long term business objectives.
• Uses monthly/quarterly reporting of marketing activities results and tracks leads to help refine activities performance and keep stakeholders aware of activities status and performance.
• Plan and take part in the launch of new products and involve several different departments in such launches.
• Be a thought leader, product expert, spokesperson and communicating with both internal and external stakeholders (partners, subsidiaries) through different channels.

• Provide pre-sales technical support to clients and assist in the sale of all Honeywell Security and Fire (HSF)
products to meet customer needs.
• Reviewing scope of work of all Honeywell Security and Fire (HSF) products and assisting the sales team to understand partner’s requirements.
• Ensure and recommend appropriate solution to the partners.
• Work on the Pricing/Quotation/BOQ for the opportunities.
• Work with the factory for the products development based on the market feedback.
• Managing accounts and conducts session to follow up with the current/new opportunities.
• Maintain and develop strong relationships with the technical teams at HSF partners among GCC countries, Jordan and Egypt and representing the company in a strong manner, positively influencing sales revenue for the assigned region, support resolution of customer support issues.
• Leading technical presentation and training to support the sales team.
• Ability to identify new opportunities with the sales team to achieve targets.

• Plan and manages initiatives with strategic objectives to support business units needs for IPTV/OTT
domain.
• Reviews, evaluates, and maintains project scope, schedules and budgets.
• Lead the technical team to communicate business requirements with the Vendors.
• Conducts meetings with internal/external users to understand the business requirements by reviewing RFP
\RFI\RFQ or service description document.
• Working on the design of RFPs/service description and scope closely with the Vendor and identify the
assignments.
• Establishes and gains agreement on RFPs or service description document for the project with the internal/
external users.
• Lead the technical team in the initial system acceptance test with users.
• Working with operation team for the new services releases and patches as well as monitoring the status of
the new releases and checking the service report.
• Supporting the operation team for the handover process.
• Communicates with internal/external users to ensure the delivery.
• Prepare project status reports by collecting, analyzing, and summarizing information for projects