Fahad Babhair

• Lead enterprise-wide transformation execution across the IT organization, driving
alignment and delivery across eight core technology domains, including infrastructure,
enterprise platforms, applications, service delivery, enterprise architecture, and digital user
experience.
• Own the translation of executive strategy into operational execution, defining
transformation roadmaps, governance structures, and delivery priorities to ensure
consistent execution across the organization.
• Direct cross-functional transformation initiatives, coordinating efforts across network, data
center, enterprise platforms, and application ecosystems to improve service reliability,
operational efficiency, and user experience.
• Represent executive leadership in strategic engagements, aligning institutional
stakeholders around transformation priorities and ensuring integration between business
objectives and technology execution.

Digital Services

Living Lab to experiment pilots for smart cities, like autonomous driving, drone deliveries, Smart homes, and digital finance.

• Leveraged the universitys campus as a living test laboratory for smart cities innovations,
enabling technology partners, researchers, and campus residents to collaborate, test, and
experience new innovative smart cities ideas.
• Led evaluation of emerging technologies, including autonomous mobility, drone logistics,
and AI-enabled digital services.
• Built a technology innovation ecosystem engaging startups, innovators, regulators, and
global technology companies.
• Delivered seven smart-city pilot initiatives evaluating scalability, regulatory considerations,
operational integration, and service value.
• Assessed user experience, operational impact, and alignment with institutional national
priorities.

• Managed the universitys Administrative digital portfolio, supporting enterprise platforms
across HR, finance, procurement, and community services.
• Strengthened customer-centric digital services and enterprise platform adoption.
• Advocated for the businesss priorities in the Architecture Review Board, aligning
technology initiatives with institutional strategy.
• Introduced and drove the adoption of SAP Concur, SAP Ariba, SAP SuccessFactors, and
digital payment systems.

• Standardized delivery governance through requirements management, Six Sigma, and BRM
practices — elevating delivery maturity and reducing unplanned implementations.
• Led a team of business analysts and project managers to deliver high-impact technology
solutions, improving organizational efficiency across multiple institutional domains.
• Served as the strategic liaison between Business Units and IT service owners, translating
business priorities into executable technology strategies

• Established and led a corporate PMO operating across Saudi Arabia, Bahrain, Qatar, and the
Far East, overseeing SAP implementation programs across multiple industries.
• Supported large-scale SAP implementations by developing governance frameworks,
delivery standards, and execution controls that improved program maturity and ROI.
• Mentored project managers and strengthened enterprise delivery capabilities across a
regional footprint, reflecting leadership and talent development aligned to SAPs team
values.

• Led SAP implementations across finance and procurement, including business blueprint
design, system development, and regulatory alignment — building deep foundational SAP
expertise.
• Drove business process re-engineering to optimize workflows, controls, and operational
efficiency.
• Managed full deployment lifecycle, including testing cycles and user enablement activities.