Director Enterprise Program Management Office
Arthur Lawrence
Total des années d'expérience :16 years, 6 Mois
Additional responsibility as Director Product Strategy & Innovation.
Delivering direction and leadership of operational, financial, programmatic and personnel activities for the Project Management Office; overseeing multiple programs such as Gold Solution, Monily, and CPA Support Program
Designing and implementing product development and commercialization plans to ensure successful execution of the company’s strategy; developing a product portfolio strategy and leading the short and long-range planning process, in collaboration with the leadership team
Driving operational execution within the product development, production and commercial functions and meeting key business outcomes across those areas
Steered Business Process Reengineering Tasks for a leading Texas based Investment Firm and Healthcare Group
Designed vision 2020 using SDP as Tool for the company and its clients
Devised & implemented following processes:
o Customer cash collections, dispute resolution, taxation, reporting, and other functions
o Business Process Reengineering (BPR) for clients in order to make process in line with the business objectives
Pivotal in monitoring the transition of existing PMO, Best Practice, Risk and Issue & Reporting Teams to the new model while maintaining Business as Usual (BAU)
Managing different verticals with in the Shared Service Organization as part of Go-To-Market and operational strategies
Controlled wide gamut of tasks involved in partner management between Arthur Lawrence and its clients; developing marketing collaterals, efficiently & effectively negotiated & managed core business relationships and strategic investments, and various internal change management projects, thereby:
o Driving revenue growth on key projects
o Developing new areas of collaboration
o Administering executive level engagement; ensuring smooth customized business solutions to clients
Holds the distinction of leading the entire customer engagement functions; managed all legal & business agreements
Essayed a crucial role in interpreting & translating client requirements into solutions to be delivered successfully
Successfully engaged with onshore BPO clients as POC (Point of Contact) for offshore delivery matters (Management of solution deployment and delivery)
Held accountable for formulating various processes to streamline collaboration between onshore & offshore teams encompassing ERP - NetSuite Implementation; Finance Transformation & Accounting Methodologies; Operational Reporting; Business Intelligence Reporting; HIPPA Compliances; Medical Billing and Time Management
Dexterously worked with Executive Management in decision-making of critical reportable matters; developed billing grids, master service agreements, SLAs & SOWs
My experience in the firm involved Assurance and Business Advisory Services (ABAS), Taxation and Legal Services (TLS) and Transaction Advisory Services (TAS). It has enabled me to develop a comprehensive understanding of the competitive and regulatory environments of diversified industries and the accounting and internal control systems implemented at various organizations. I had been involved in several executions of statutory audits, tax computations, preparation of accounting, internal controls and costing manuals, special assignments of various large and medium-sized national as well as multinational organisations and other business and transaction advisory engagements. This exposure to a wide spectrum of clients with a variety of work experience has provided me with an insider view of the key business processes within an organisation, risk management procedures, accounting and internal control systems, corporate governance and regulatory as well as accounting framework of an array of industries.
Some of the major clients where I had performed as Project Leader / Team Leader and team member include Civil Aviation Authority (Pakistan), Pakistan Petroleum Limited, The Aga Khan University, The Aga Khan Hospital and Medical College Foundation, Colgate-Palmolive (Pakistan) Limited, Pakistan National Shipping Corporation, Acumen Fund etc.
My Specialities include:
- In depth knowledge of International Financial Reporting Standards, International Standards on Auditing, Income Tax Ordinance 2001, Sales Tax Act 1990, Companies Ordinance 1984 and other notified regulations;
- Excellent presentation and communication skills;
- Strong analytical and evaluation skills;
- Ability to deliver under time constraints to meet deadlines;
- Efficient and hardworking;
- Active member of business development activities;
- Leadership, supervision and team development;
- Motivated and willing to learn at the workplace; and
- Friendly demeanor well suited for team work.