IT In charge
Lootah Group of Companies
Total years of experience :15 years, 7 Months
Handling IT department for Lootah group of companies.
* Maintaining the group’s network of 200 plus computers with Active LAN
(Routers/Switches/Servers).
* Configuring, maintaining firewall (Sonic wall) for VPN site to site connectivity and other
Handling IT department for National Readymix concrete.
* Maintaining the network for National Readymix concrete.
* Installation and maintenance of antivirus server/clients, virus Monitoring (Eset)
* Provide complete Telecom Support to users including troubleshooting of IP Phones
Yeastar, Panasonic.
* Provide complete wireless support to users with Linksys, Belkin and D-link Routers with wireless
print server.
* Planning and deploying of network infrastructure including cabling (UTP/STP/coaxial), trucking,
termination of data points, crimping of connectors for RJ 45 Modules. Server rack installation
including rack mounted servers/routers/firewalls with 1/2U standards. Fixing and termination of
patch panels with wire managers. Testing the cables using LAN Testers.
* Installation and maintenance of attendance system (Thumb impression/card type, Face type).
Lootah Industries, Ajman
Handling IT related issues for Lootah Industries
* Maintenance and configuration and Setup of email accounts using outlook and outlook express
for google apps email domain.
* Create user and group objects and administer Microsoft Active Directory® services.
* Installation and maintenance of antivirus server/clients, virus Monitoring (Trend
Micro, Eset, McAfee)
* Configuration of printers/plotters/scanners and connecting them to network.
* Provide complete Telecom Support to users including troubleshooting of IP Phones (Zultys).
* Provide complete wireless support to users with Linksys, Belkin and D-link Routers with wireless
print server.
* Installation and configuration of wireless access points.
* Coordinating with vendors for purchasing of servers, computers, printers and other consumables.
* Installation, trouble shooting and maintenance of CCTV cameras including Axis, Mobotix, Bosh,
Mezory etc and DVR servers.
Performed technical support for corporate clients and provided solutions.
* Worked on ITIL standards in all the incidents and resolve the calls within the TAT time.
* Installation and maintenance of various Operating systems (Win 7, Vista, win XP, server 2000,
server 2003, Linux).
* Acts as a technical resource in assisting users to resolve problems with equipment and data,
staffs a centralized helpdesk to facilitate exchange of information and advice, implements
solutions or notifies outsource providers as required.
* Configuring and Troubleshooting of Microsoft Outlook & Outlook Express, Network Printer, Anti
virus.
* Maintaining Data backup using windows backup tool along with Tape Drives.
* Basic network trouble shooting includes LAN network connectivity problems, internet problem.
* Call coordinating with Vendors for Hard Disk Data Recovery.
Various application supports to Fullerton India Credit Co Ltd.
* Provide complete support to users including troubleshooting of LAN&WAN.
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