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Fahad Memon, Associate Director

Fahad Memon

Associate Director·Accenture

India

Bachelor's degree, Commerce

Work experience

Total years of experience: 26 years, 3 months

Associate Director

July 2007 - Present

Accenture

Mumbai, India

July 2007 - Present

1. Delivery Lead for complex Programs and Application Outsourcing Projects.
2. Delivered outcomes in integrated Application, Infrastructure, Service Desk Outsourcing model.
3. 100% SLA compliance, structured cost reductions through service improvements and automation.
4. Setup feature based Agile teams with the Dev-Ops approach.
5. Managed Development teams of 80+ FTEs across 25+ concurrent projects across locations.
6. Program Manage large, complex transitions, involving multiple geographies and organizational complexities.
7. Stabilized a critical business functions - improved time to market by 60%.
8. Financial and Quality Management to deliver over and above the commitments.
Company industry:
IT Services
Job role:
Information Technology

Manager

March 2000 - July 2007

Capgemini - India

Mumbai, India

March 2000 - July 2007

1. 7 years with Capgemini in various roles of Tester, Programmer, Support Analyst, Team Lead, Business Analyst and Delivery Manager.
2. Progressed from Associate Consultant to Manager in 7 years.
3. Significant Retail exposure while working with clients like Marks and Spencer and Matalan.
4. Implemented ITIL based Service Delivery model for Delivery to global clients.
Company industry:
IT Services
Job role:
Information Technology

Education

Mumbai University

June 1999

June 1999

Bachelor's degree, Commerce

India

Bachelor of Commerce (Mumbai University)

Skills

Transition Management
Expert
Transition Management
Expert
Program Management
Expert
Program Management
Expert
Project Management
Expert
Project Management
Expert
IT Service Management (ITSM)
Expert
IT Service Management (ITSM)
Expert
Program Management
Expert
Program Management
Expert
Project Management
Expert
Project Management
Expert
Transition Management
Expert
Transition Management
Expert
Offshoring
Expert
Offshoring
Expert

Languages

English

Expert

Hindi

Intermediate

Training and Certifications

Certifications
IDEO Certified Story Teller
May 2018
SAFe 4 Agilist
Jan 2018
ITIL V3
Mar 2012 - Apr 2005
GNIIT
Jun 1999 - Mar 2000