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Fahid Alothman, Product Manager | Enterprise IT, SAP & Cybersecurity Enablement

Fahid Alothman

Product Manager | Enterprise IT, SAP & Cybersecurity Enablement·Digital Government Authority

Saudi Arabia

Master's degree, Cyber Security

Work experience

Total years of experience: 7 years, 10 months

Product Manager | Enterprise IT, SAP & Cybersecurity Enablement

November 2024 - Present

Digital Government Authority

Riyadh, Saudi Arabia

November 2024 - Present

• Translate business and technical requirements into integrated ERP solutions aligned with digital transformation and
cybersecurity standards.
• Design and coordinate integration between ERP modules and enterprise applications to ensure secure and efficient data
flow.
• Collaborated with stakeholders to analyze requirements and deliver SAP solutions for EC, OD, HCM, HR, FICO, and
MM modules.
• Partnered with stakeholders and business units to design and implement SAP SuccessFactors and SAP S/4HANA
solutions, optimizing business processes and enabling seamless integration between HR and enterprise systems.
• Led governance, risk, and compliance initiatives that met internal policies and regulatory standards.
• Lead system implementation from requirements gathering to deployment and post-deployment to ensure solution success
• Enhance workflow and operational performance through cybersecurity controls and technology processes
• IT-enabled business processes by improving operational workflows, system performance, and service delivery across
enterprise environments with embedded cybersecurity controls.
• Led end‑to‑end SAP implementation, covering requirements gathering, solution design, configuration, testing, and
deployment support.
• Delivered enterprise technology solutions that supported strategic business goals, enhanced operational efficiency, and
enabled digital transformation.

Company industry:
IT Services
Job role:
Information Technology

Technology And Solutions Operations Specialist.

November 2021 - November 2024

Digital Government Authority

Riyadh, Saudi Arabia

November 2021 - November 2024

• Collaborated with cross-functional teams to implement technology solutions aligned
with business and operational requirements.
• Ensured compliance with cybersecurity standards, IT policies, and data protection
requirements.
• Assisted in project implementation, solution deployment, and post-deployment
operational support activities.
• Generated operational and analytical reports to support business decision-making and
performance monitoring.
• Collaborated with architects and cross-functional teams to ensure successful design
implementation and project delivery.

Company industry:
IT Services
Job role:
Information Technology

Software Engineer.

August 2021 - November 2021

BAB International Corp

Riyadh, Saudi Arabia

August 2021 - November 2021

• Deployed scalable chatbot infrastructure across both cloud and on-premises
environments, ensuring high availability, reliability, and seamless performance.
• Designed and maintained chatbot deployment architectures capable of handling
increasing user traffic and enterprise integration requirements.
• Integrated chatbot solutions with enterprise applications, APIs, databases, and
communication platforms to streamline business operations.
• Managed deployment pipelines, server configurations, and environment setup for
chatbot applications in production and staging environments.

Company industry:
IT Services
Job role:
Information Technology

Software Engineer.

August 2020 - August 2021

Secured Services Systems (SSSIT)

Riyadh, Saudi Arabia

August 2020 - August 2021

• Developed and integrated WCF web services with multiple government and enterprise
agencies to improve secure inter-system communication and data exchange.
• Configured, deployed, and maintained Microsoft IIS environments to support enterprise
web applications and services.
• Implemented authentication, authorization, and encryption mechanisms to enhance
application and network security.
• Developed APIs and backend services to support integration between internal systems
and external platforms.
• Performed application deployment, configuration, and troubleshooting across
development, testing, and production environments.
• Collaborated with infrastructure and network teams to maintain secure and stable
enterprise environments.
• Improved application performance through query optimization, caching strategies, and
efficient resource management.

Company industry:
Software Development
Job role:
Information Technology

Software Engineer

August 2018 - August 2020

Zone

Riyadh, Saudi Arabia

August 2018 - August 2020

• Develop web applications integrated with databases and enterprise systems
• Gather business requirements and convert them into custom technical solutions
• Participate in full software development lifecycle including analysis, development, testing, deployment, and support
• Prepare technical documentation and provide user support for developed systems
• Enhance user experience by redesigning interfaces and simplifying workflows

Company industry:
Public Administration
Job role:
Information Technology

Education

Saudi Electronic University

June 2024

June 2024

Master's degree, Cyber Security

Saudi Arabia

Dublin Institute of Technology

January 2018

January 2018

Bachelor's degree, Computer Science

Ireland

GPA (percentage): 85%

GPA (percentage): 85%

Skills

creative thinking
Expert
creative thinking
Expert
self motivation
Expert
self motivation
Expert
Quick Learning
Expert
Quick Learning
Expert
Technical Skills
Expert
Technical Skills
Expert
Teamwork
Expert
Teamwork
Expert
GRC
Expert
GRC
Expert
SAP Business One
Expert
SAP Business One
Expert
Security Engineer
Expert
Security Engineer
Expert
IT Service
Expert
IT Service
Expert
Technical Support
Expert
Technical Support
Expert
IT systems knowledge (ERP, CRM, SAP, etc.)
Expert
IT systems knowledge (ERP, CRM, SAP, etc.)
Expert
Software deployment, Support, Configuration, installation
Expert
Software deployment, Support, Configuration, installation
Expert
Digital Project Management
Expert
Digital Project Management
Expert
Project Management
Expert
Project Management
Expert
IT Service Delivery
Expert
IT Service Delivery
Expert
Software Development
Expert
Software Development
Expert
Project Managmement
Expert
Project Managmement
Expert
Digital Transformation
Expert
Digital Transformation
Expert
Stakeholder management & collaboration
Expert
Stakeholder management & collaboration
Expert
IT enablement tools and platforms
Expert
IT enablement tools and platforms
Expert
Product Manager
Expert
Product Manager
Expert
Implementation End-to-end
Expert
Implementation End-to-end
Expert
SAP Architecture
Expert
SAP Architecture
Expert

Languages

Arabic

Native Speaker

English

Expert

Memberships

Saudi Council of Engineers (SCE)

Specialist

October 2018

Training and Certifications

Certifications
Innovation And New Paradigm In Project Management And Strategic Planning
McKinsey & Company
Mar 2024
Cybersecurity Foundations Governance Risk and Compliance (GRC)
LinkedIn
Nov 2024
Software Project Management Foundation
LinkedIn
Mar 2026
CompTIA Project+ (PKO-005) Cert Prep
LinkedIn
Mar 2026
Develop Your Skills in Agile Software Develop
LinkedIn
Oct 2023

Hobbies and interests

Problem Solving | Analytical Thinking | Learning Ability | Stakeholder Management | Leadership