Bayt.com
faisal salman al-harbi, Operations Supervisor

faisal salman al-harbi

Operations Supervisor

Contact Center Company

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, Marketing
Experience
11 years, 11 Months

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Work Experience

Total years of experience :11 years, 11 Months

Operations Supervisor at Contact Center Company
  • Saudi Arabia
  • My current job since June 2012

in Riyadh, Saudi Arabia.
Contact Centers Company (Joint-Venture between STC Group and the US based global Startek)
Leading customer experience management company (Customer care outsourcing, Manpower staffing, Technology solutions, Consulting, Digital business), 4000+ employees.

Education

Bachelor's degree, Marketing
  • at King Saud university
  • January 2011

o Working as marketing specialist for family business for 2 years.

Specialties & Skills

Cross functional Team Leadership
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Leading Cross Functional Teams
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Group Work
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Team Leadership
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COACHING
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CUSTOMER RELATIONS
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CUSTOMER SERVICE
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HUMAN RESOURCES
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MARKETING
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OPERATIONS MANAGEMENT
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QUALITY
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SALES
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SUPERVISORY SKILLS
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TELEMARKETING
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Training and Certifications

Best Customer retention supervisor reward by Sr. Operations Vice president (Certificate)
Date Attended:
December 2019
Best 2019 supervisor award by CEO (Certificate)
Date Attended:
December 2019