IT Application Analyst
Metito Overseas Ltd
Total years of experience :17 years, 6 Months
Company Profile : Water / Wastewater Treatment Systems. Duration : APR 2008 - Nov 2022 Job Profile : IT Application Analyst Duration : Mar 2013 - Nov 2022 Application : Infor LN ERP / RAMCO HCM & Payroll
•Techno Functional expert on the Infor LN ERP, Ramco HRMS application.
•Managed, Upgraded ERP LN 10.6 system and Supported End users for various module like Project, Order Management, Finance ( GL / AP / AR), Warehouse Management, Estimation ( Sales & Proposals) and People (HR).
•Managed & Upgraded Ramco HCM (Human Capital and Management) System to version Magna 2.6 for various modules like Core HR, Payroll, Leave, Time Management, Overtime, Reimbursement, Travel, Reimbursement for UAE, Qatar, Saudi, Oman, I ndia, I ndonesia, Jordan and Thailand
•Achieved Project Planning, Solution Design, Implementation, Training, UAT and Release to production.
•Developing user Query reports via SQL Server Management Studio and deploy it in SSRS.
•Deployed I nfor ION API in Infor ERP system to connect and communicate with other applications like HRMS and used POSTMAN API tool.
•Managed Projects WBS (Activities), Budget, Forecast, EAC (Estimate at Completion).
•Implemented T&A Overtime, GPS based Attendance using Ramco Mobile Hub Application and Mobile App to view Employee Data, Payslip, Reimbursement, Travel Request and to approve Employee Leave by Line Managers and launched Mail IT feature for approvals.
•Deployed business rules, workflows and cost control for Material, Labor and Sundry Cost of the project.
•Deployed Workflow (Single / Multi Level Approval) for various ERP processes like Purchase Requisition, Purchase Order & Petty cash approval, Project Budget(EAC) Approval, Business Partner Approval to automate and speed up the execution in a transparent way.
•Managing user account in ERP, HCM system and mapping required roles and access.
•Integrated Infor ERP system with HRMS system to fetch Employee details.
•Providing hands on training to End users during the launch of new business processes.
•Extracting Finance dump data for GL, Accounts Payable / Receivable finalized transactions for Finance Team and also supported for Finance Period Closing.
•Perform technical evaluations and operational audits for department/ programs/activities to meet IT audit expectation.
•Employee Self Service(ESS) and Manager Self Service(MSS) functionality are used to apply Leave and approve Leave, reimbursement and to view payslip.
•Integrated HRMS with ERP system for Payroll Accounting and posting in the finance module of the ERP System.
•Managed every month payroll processing, authorization and its posting to ERP system.
•Escalating product issues to Technical Support to receive solution.
•Following checklists procedures to ensure that System activities have been executed according to priorities in a timely and efficient manner to avoid unexpected downtime to the production environment.
Company Profile : Information & Technology Consultancy. Duration : APR 2006 - Mar 2008 Designation : Onsite Support Engineer Client: 1 : Burj Al Arab Hotel, Dubai. Job Profile :
•Burj Al Arab is a 7 star Hotel located in Jumeirah, Dubai.
•Played an responsible role in troubleshooting IT problems logged by the Hotel Users and providing complete Technical Support for both Hotel Users & Guest.
•Managed Hotel's IPTV System.
•Provided IT support for Guest/Hotel Staff Laptop, IT systems and HMS.
•Provided support and maintained the data and voice communication within the hotel.
•Performing Backup for PC's using imaging tool Ghost.
•Attending weekly meeting and generating report on daily / Monthly basis for the issues resolved.
Company Profile : Internet Service Provider (ISP) Designation : Technical Support Engineer Duration : Jun 2005 - Mar 2006 Job Profile :
•Managed / Provided Remote Desktop Support from corporate office (Chennai) to clients all over India via Remote Software Damware to install Browser, Third party software, Patches, Anti Virus (Trend micro) updates to client systems.
•Migrating Domains and assigning permission to users.
•Configured TCP/IP, DNS, DHCP