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Faisal Almushaity, Customer Service Coordinator

Faisal Almushaity

Customer Service Coordinator·Aljabr Rent a Car

Saudi Arabia

Bachelor's degree, Information Sciences

Work experience

Total years of experience: 5 years, 7 months

Customer Service Coordinator

June 2022 - Present

Aljabr Rent a Car

Riyadh, Saudi Arabia

June 2022 - Present

• Coordinated daily operations between branches and customers.
• Managed customer complaints and ensured timely resolutions.
• Collaborated with technical teams to maintain operational efficiency.

Company industry:
Motor Vehicle Passenger Transport
Job role:
Administration

Branch supervisor

August 2020 - April 2021

Safari

Riyadh, Saudi Arabia

August 2020 - April 2021

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

customer service

October 2019 - April 2021

Safari

Riyadh, Saudi Arabia

October 2019 - April 2021

Company industry:
Telecommunications
Job role:
Customer Service and Call Center

Education

King Saud University

June 2019

June 2019

Bachelor's degree, Information Sciences

Saudi Arabia

GPA (point): 3.74 out of 5

GPA (point): 3.74 out of 5

Skills

Inspiration
Expert
Inspiration
Expert
Talent Coaching
Expert
Talent Coaching
Expert
Client Interfacing
Expert
Client Interfacing
Expert
Headhunting
Expert
Headhunting
Expert
Customer Service
Expert
Customer Service
Expert
الالتزام و الانضباط
Expert
الالتزام و الانضباط
Expert
التحفيز
Expert
التحفيز
Expert
التواصل الفعال
Expert
التواصل الفعال
Expert
العمل الجماعي
Expert
العمل الجماعي
Expert
استقطاب الموظفين
Intermediate
استقطاب الموظفين
Intermediate
إدارة العمليات
Intermediate
إدارة العمليات
Intermediate

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

Certifications
customer service And Improved Customer Experience
Jan 2024

Training
Administration coordinator
معهد الإدارة العامة
May 2020
مقدمة في ادارة الموارد البشرية
دروب
Jun 2020
مهارات التعامل مع المستفيدين
معهد الإدارة العامة
May 2020

Hobbies

  • كرة القدم