Faisal Almaghlouth

Developing a solid and trusting relationship between major key clients and company.
Resolving key client issues and complaints.
Managing account team assigned to each client
Expanding relationships and bringing in new clients
Analyzing client data to provide customer relationship management.
Heading VIP customer team for the freight forwarding (Abril- Current).
leading daily operation meeting

Maintain customer relationship and delivering deals with a revenue of more than 7
Million Riyals. Handling 60+ customer including: ARAMCO, BASF, APC, Saudi
Cement, MHPS, Schlumberger and sister companies.
Running multiple Upselling and cross selling deals with a revenue of more than 800
Thousand Riyals.
Organizing sales visits depending on market growth.
Establishing more than 20 new business including: Landmark and AlTuwairqi.
Acting sales head for Eastern province.
Collection of bad debts from unpaying customers and retrieving around one Million
Riyals

Define prospect of the market according to Oracle Customer Relationship
Management and market news.
Evaluate the prospect of the market by conducting requirement analysis.
Focal point for Oracle Middle East.
Coordinating technical team based on the requirement analysis.
Reviewing customer contracts.
Defining the content of the company’s different websites according to Search
Engine Optimization (SEO) terms.
Defining the price of products based on the customer needs.
Training sales employees.

Customer Service.
Product Marketing B2B.
Defining the pickup schedule for customers shipments on
daily basis.

Employees evaluating