Specialist- Digital Erollment
Bupa Arabia
Total years of experience :9 years, 2 Months
Handle customers inquiries,
customer complaints orsupport issues.
Work in angry member support team and flooradvisor team.
Training and auditing.
Increase Service level up to 99%
Developed team communications and informationfor meetings
Led projects and analyzed data to identify opportunities for improvement
Responded to customer requests for products, services, and company information.
Developed community reputation through commitment to customer satisfaction and strongclientrelationships
Managed over 100 customer calls per day
Managed budget implementations, employeereviews, training, schedules, and contract negotiations.
Mentored and motivated team members to achievechallenging business goals Performed pricing and estimates based on customerneeds and requirements
Master Of Business Administration
College of Science
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