key accounts specialist
Bupa Arabia
Total years of experience :12 years, 3 Months
• Manage contracts and members inquiries as per standards for Bupa Arabia and help for renewal contracts.
• Manage assigned projects with Kaizen methodology to contribute in business improvement
• Own 3 projects that help to enhance Bupa Arabia services for customers experience
• Create a perfect analysis excel for clients data
• Create a Power BI report data to analysis performance achievement
Apply medical knowledge and best insurance practice while
reviewing and verifying the Pre Approval requests (OP/ IP)
received from different departments to obtain authorizations as
required by insurance companies dependent upon the plan
coverage for all Insurance patients.
Ensure that the details of the Pre Authorization requests are in line
with the regulators’ standards especially the claim adjudication
rules and business rules, in addition to preparing reports of daily
activity as requested for management and assists management in
month end reporting as requested
Facilitate the communication between the organization and
government agencies and guide company employees on
government formalities and assist with company related matters for
proper government communications.
Helping patients for rehabilitation and being better