Air Freight Export Operations Coordinator
Danzas AEI Emirates LLC
Total years of experience :17 years, 1 Months
Proper planning and executing operations to ensure quality service
Pricing - prevailing competitive rates from nearly all the airlines for exporting of their products to meet the valued requirements of the clients
Ensuring proper steps & follow-ups while working towards highest level of client satisfaction.
Planning for optimizing cost and to maximize efficiency. Responsible for maintaining cordial relations
Well versed with Customer Care Management (CCM)
Handled DG shipments as per DG regulations
Timely KPI’s are achieved as per organization and client requirements
Adhere to international standards in accordance with proper guidelines & implement policies, procedures & various operational ways and hereby forecast trends in developing and implementing strategies to lead
Handling of all types of Air Freight Export and Import shipments.
Processing of Customs documentation for all types Local Export, Re-Export, Local Import, Free Zone Export and Import.
Handling documentation for LC shipments.
Have good experience for handling shipments for some major companies Jebel Ali, Dubai, Sharjah, Ajman and Ras Al Khaimah
Coordinating with the Airlines for the bookings and follow up with the shipments status.
Liaise between the customers, the warehouse, accounts department, the airline, in order of the collection or the delivery of the shipment.
Arrange transportation for collection, delivery of goods from Dnata.
Handling office administration work.
Flight operations.
Coordinating with ground handling agent Dnata for cargo loadings.
Making booking of the shipments for the clients.
Following up with companies for the courier.
Following up with the hub station for onward connection of the cargo.
Attending flights and to ensure that all cargo and courier is loaded.
Updating cargo and courier companies about their shipment status.
To handle office administration work.
Shipment booking with airlines
Documentation work
Updating customers about their shipment status
Looking after the packaging of the shipments
Going to the cargo division and collecting the shipments
Packing them properly and forwarding them to their desired destinations
Verifying cargo before taking weights.
Checking the booking list of cargo consignment
Taking weights of the cargo.
Checking the air way bill.
Feeding all information of goods acceptance in system.
Allocation of ULD’S for booking cargo.
Planning cargo for export flights.
Graduation (B.Com) – Passed from Manonmaniam Sundaranar University, 2012