Consultant Telecom Engineer
Freelance.com
Total years of experience :13 years, 10 Months
Provided support for different organizations to complete telecom related projects
• Kept Data record via GIS for telecom operations
sites
• Email and chat support for BPOs
Managed a team to complete the service installation for FTTH Project for Mobily Telecom.
Key Contributions:
• Daily FTTH patching Work orders distribution among teams & ensuring completion
within SLA
• Attended weekly meetings with Mobily Telecom higher management for
consistent reports
• Accurately and consistently report to Mobily management on daily activity and
incidents to ensure coordination between all teams
• FTTH ODBs verification & operation & maintenance from FDT to ODBs for KSA
• FTTH patching completed for 1000 RFS connections on monthly basis
• FTTH Routing tables record maintained for all ODBs for different cities across
the kingdom
• Monthly report submission for FTTH Telecom complete Project
• FTTH feeder & customer ODFs utilization reports for designated Fiber Distribution
Terminals & fiber splitters record maintained according to As Built, Fiber Schematic
, 3- page diagrams
Managed a team to provide seamless support and coordination for OSP Metro and FTTB/FTTH
projects for Mobily Telecom. Supported and coordinated with the Network Operations Center
(NOC) and Transmission (TX) Teams and performed testing of links for multiple Point of
Presence (POP) sites along with creating daily incident reports as needed.
Key Contributions:
• Increase department productivity by consistently staying ahead of schedule on orders
• Accurately and consistently report on daily activity and incidents to ensure
coordination between all teams
• FTTB PMR activity & FTTH ODBs verification completed for O&M Mobily Telecom
EAST Region
• Fault localization & mediation within SLA for all Fiber Rings in allocated districts across
city
• Managed OSP Fiber Technician teams to clear OILs for effected Fiber Network
Sites/Rings in the city for successful handover of FTTB & FTTH telecom sites to
contractor
• Monthly report submission for O&M Telecom complete Project
Successfully contributed to various departments including Corporate Services, Access
Networks, and Multimedia & Broadband to ensure efficient and profitable account
management, operations, and staff development in addition to various special projects, such
as the deployment of over 500 sites on managed WAN service and over 300 corporate links
for major banks as well as several other high-profile projects.
Key Contributions:
• Managed 20 corporate accounts simultaneously for links and commissioning
and increased revenue by 80%
• Key contributor in achieving 100% of assigned departmental targets and gaining
nationwide revenue from UNDP ECP project by completing assignments in record
time
• Coordinated among TX, PTCL, Switching and NOC to ensure successful project
management and effectively deploy corporate links such as VPN, SIP, PRI, and
managed WAN services and meticulously tracked all corporate customer’s link
information for effective troubleshooting
• Provided support and resolutions to customers both online and in customer
contact center
• Provided comprehensive training to CPEI to install BVPN sites in customer
remote location
• Created a user guide and portal for corporate clients
TECHNICAL PROFICIENCIES
FTTH/GPON O&M TX: OSP FTTx/Metro, OSP ODF, OTDR Fiber Testing/OFL-280 Flex Tester,
AutoCAD, As Built Diagrams, 3-Page Diagrams, Route Key map, KMZ files, Fiber Cable
Schematic, Fiber Cable/Duct layout Design, Google Earth files, FSM-60S Splicing Machine
GSM, 2G, 3G, IP Bandwidth, ISDN-PRI, BVPN, MS Office, E Draw Max Network Design, CRM,
CorpWatch LAN, WAN, DSL, Wireless, MPLS VPN, VSAT
Micro wind-CMOS Layout Design, PC/Laptop Troubleshooting, MATLAB
,
, 3D Face Modeling using MATLAB Distinction: WON Scholarship AWARD First Semester BSCE-4 years