Faisal Hussam, used car sales person

Faisal Hussam

used car sales person

my company

Location
Jordan - Amman
Education
Diploma, Hospitality
Experience
12 years, 0 Months

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Work Experience

Total years of experience :12 years, 0 Months

used car sales person at my company
  • Jordan - Amman
  • December 2020 to November 2023

Successfully handled end-to-end operations, including customer acquisition,
negotiations and documentation.
- Demonstrated effective multitasking, financial management, and problem-solving
skills in a competitive market.
- Developed and implemented strategies to enhance customer satisfaction.

car service adviser at Suzuki - Rostamani
  • United Arab Emirates - Dubai
  • November 2016 to January 2020

- Provided comprehensive service advice to customers, addressing inquiries and
ensuring a high level of customer satisfaction.
- Effectively communicated vehicle service recommendations, costs, and timelines
to clients.
- Collaborated with the service team to schedule repairs, manage work orders, and
ensure timely completion of services.
- Maintained accurate records of customer interactions and service transactions

customer service and call center at Q Express
  • United Arab Emirates - Dubai
  • April 2013 to April 2016

Managed inbound customer inquiries, providing information, resolving issues, and
ensuring customer satisfaction.
- Processed customer orders, tracked shipments, and facilitated product returns in
alignment with company policies.
- Maintained a high level of product knowledge to effectively address customer
queries and concerns.
- Collaborated with team members to meet service level targets and enhance overall
call center performance.

customer sales director at Half Moon for travel and tourism - Jordan
  • Jordan - Amman
  • May 2010 to December 2012

Sales and Customer Service - Half Moon For Travel & Tourism - Successfully promoted travel packages, handling customer inquiries, and ensuring
optimal client satisfaction.
- Collaborated with customers to understand their travel needs, provided
recommendations, and facilitated booking processes.
- Handled reservations, processed transactions, and managed related documentation
efficiently.
- Resolved customer issues promptly, ensuring a positive travel experience and
building customer loyalty

Education

Diploma, Hospitality
  • at Luminus Technical University College
  • August 2009

Learned about Hospitality service and tourism administration

Specialties & Skills

Automotive Aftermarket
Service Desk
Call Center
Guest Service
Automotive Repair
Autoline software
CRM software
Cummuniction
Automotive Technical
Microsoft office
Office Work
Insurance
Customer Service
writing

Languages

English
Expert
Arabic
Native Speaker

Memberships

Jordan Bikers
  • Driving around everywhere
  • January 2020

Training and Certifications

Time Management Training (Training)
Training Institute:
Souq.com
Date Attended:
May 2015
Duration:
48 hours
Suzuki, SQS Course (Training)
Training Institute:
Suzuki
Date Attended:
August 2018
Duration:
48 hours

Hobbies

  • cars and bikes restoration
  • Motorbike driver
  • Sport cars Drifter