Faisal Hussam, used car sales person

Faisal Hussam

used car sales person

my company

Lieu
Jordanie - Amman
Éducation
Diplôme, Hospitality
Expérience
12 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 0 Mois

used car sales person à my company
  • Jordanie - Amman
  • décembre 2020 à novembre 2023

Successfully handled end-to-end operations, including customer acquisition,
negotiations and documentation.
- Demonstrated effective multitasking, financial management, and problem-solving
skills in a competitive market.
- Developed and implemented strategies to enhance customer satisfaction.

car service adviser à Suzuki - Rostamani
  • Émirats Arabes Unis - Dubaï
  • novembre 2016 à janvier 2020

- Provided comprehensive service advice to customers, addressing inquiries and
ensuring a high level of customer satisfaction.
- Effectively communicated vehicle service recommendations, costs, and timelines
to clients.
- Collaborated with the service team to schedule repairs, manage work orders, and
ensure timely completion of services.
- Maintained accurate records of customer interactions and service transactions

customer service and call center à Q Express
  • Émirats Arabes Unis - Dubaï
  • avril 2013 à avril 2016

Managed inbound customer inquiries, providing information, resolving issues, and
ensuring customer satisfaction.
- Processed customer orders, tracked shipments, and facilitated product returns in
alignment with company policies.
- Maintained a high level of product knowledge to effectively address customer
queries and concerns.
- Collaborated with team members to meet service level targets and enhance overall
call center performance.

customer sales director à Half Moon for travel and tourism - Jordan
  • Jordanie - Amman
  • mai 2010 à décembre 2012

Sales and Customer Service - Half Moon For Travel & Tourism - Successfully promoted travel packages, handling customer inquiries, and ensuring
optimal client satisfaction.
- Collaborated with customers to understand their travel needs, provided
recommendations, and facilitated booking processes.
- Handled reservations, processed transactions, and managed related documentation
efficiently.
- Resolved customer issues promptly, ensuring a positive travel experience and
building customer loyalty

Éducation

Diplôme, Hospitality
  • à Luminus Technical University College
  • août 2009

Learned about Hospitality service and tourism administration

Specialties & Skills

Automotive Aftermarket
Service Desk
Call Center
Guest Service
Automotive Repair
Autoline software
CRM software
Cummuniction
Automotive Technical
Microsoft office
Office Work
Insurance
Customer Service
writing

Langues

Anglais
Expert
Arabe
Langue Maternelle

Adhésions

Jordan Bikers
  • Driving around everywhere
  • January 2020

Formation et Diplômes

Time Management Training (Formation)
Institut de formation:
Souq.com
Date de la formation:
May 2015
Durée:
48 heures
Suzuki, SQS Course (Formation)
Institut de formation:
Suzuki
Date de la formation:
August 2018
Durée:
48 heures

Loisirs

  • cars and bikes restoration
  • Motorbike driver
  • Sport cars Drifter