فيصل حسام, used car sales person

فيصل حسام

used car sales person

my company

البلد
الأردن - عمان
التعليم
دبلوم, Hospitality
الخبرات
12 years, 0 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :12 years, 0 أشهر

used car sales person في my company
  • الأردن - عمان
  • ديسمبر 2020 إلى نوفمبر 2023

Successfully handled end-to-end operations, including customer acquisition,
negotiations and documentation.
- Demonstrated effective multitasking, financial management, and problem-solving
skills in a competitive market.
- Developed and implemented strategies to enhance customer satisfaction.

car service adviser في Suzuki - Rostamani
  • الإمارات العربية المتحدة - دبي
  • نوفمبر 2016 إلى يناير 2020

- Provided comprehensive service advice to customers, addressing inquiries and
ensuring a high level of customer satisfaction.
- Effectively communicated vehicle service recommendations, costs, and timelines
to clients.
- Collaborated with the service team to schedule repairs, manage work orders, and
ensure timely completion of services.
- Maintained accurate records of customer interactions and service transactions

customer service and call center في Q Express
  • الإمارات العربية المتحدة - دبي
  • أبريل 2013 إلى أبريل 2016

Managed inbound customer inquiries, providing information, resolving issues, and
ensuring customer satisfaction.
- Processed customer orders, tracked shipments, and facilitated product returns in
alignment with company policies.
- Maintained a high level of product knowledge to effectively address customer
queries and concerns.
- Collaborated with team members to meet service level targets and enhance overall
call center performance.

customer sales director في Half Moon for travel and tourism - Jordan
  • الأردن - عمان
  • مايو 2010 إلى ديسمبر 2012

Sales and Customer Service - Half Moon For Travel & Tourism - Successfully promoted travel packages, handling customer inquiries, and ensuring
optimal client satisfaction.
- Collaborated with customers to understand their travel needs, provided
recommendations, and facilitated booking processes.
- Handled reservations, processed transactions, and managed related documentation
efficiently.
- Resolved customer issues promptly, ensuring a positive travel experience and
building customer loyalty

الخلفية التعليمية

دبلوم, Hospitality
  • في Luminus Technical University College
  • أغسطس 2009

Learned about Hospitality service and tourism administration

Specialties & Skills

Automotive Aftermarket
Service Desk
Call Center
Guest Service
Automotive Repair
Autoline software
CRM software
Cummuniction
Automotive Technical
Microsoft office
Office Work
Insurance
Customer Service
writing

حسابات مواقع التواصل الاجتماعي

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

العضويات

Jordan Bikers
  • Driving around everywhere
  • January 2020

التدريب و الشهادات

Time Management Training (تدريب)
معهد التدريب:
Souq.com
تاريخ الدورة:
May 2015
المدة:
48 ساعة
Suzuki, SQS Course (تدريب)
معهد التدريب:
Suzuki
تاريخ الدورة:
August 2018
المدة:
48 ساعة

الهوايات

  • cars and bikes restoration
  • Motorbike driver
  • Sport cars Drifter