Group Credit Controller
Consolidated Shipping Services L.L.C
Total years of experience :15 years, 0 Months
Responsible for managing, mentoring and supporting an established successful dynamic credit control team ensuring company KPI targets are met and a high standard of customer communications (both B2B and B2C) are maintained
Building and maintaining a high standard of customer relationships and within the group companies.
Regular liaison with other departments within the business units & group companies with regards to Ageing updates, Follow-up, disputes, bad pay master, Expected collection, DSO, Credit limit, Credit enhancement, Credit Analysis, Credit review and weekly review of overdue customer’s
Management Report: Consolidated Ageing Report, for all group companies, Expected Group Collection
Direct follow up for customer of NEW INDIA ASSURANCE, LAND TRANSIT INTERNATIONAL & TRIDENT TRAVEL
Follow up and collection from Trade Debtors, Principle Shipping’s co’s, Group companies, overseas customer.
Updating and requesting EULER HERMS for credit check and credit verification & insurance claim
Costing for purchase of IT Requirements for group companies.
Demonstrate a pro-active attitude ensuring processes and procedures are reviewed and improved as required to meet the changing needs of the business.
Responsibilities:
● Managing credit control department wholesale division of Nike & Non Nike Ensure full implementation and Compliance according to group credit policy and to establish adequate financial controls for granting, monitoring and controlling of credit granted to customers.
● Negotiating L/C Terms with the customer, Forwarding LC Documents to the bank with TCN, COO and other details as per the letter of credit requirement.
● Reporting and submitting monthly, quarterly, & Annual report to Management on collection, DSR customer status, Major customer, default customer, overdue report, Provisions Market status and other concerns if any
● Negotiation with customers to resolve outstanding issues and secures payment of overdue debts. Will involve liaison in person, by phone and written medium with internal and external customer at all levels. Immediately resolving any dispute bills and taking appropriate action without delaying with superior approvals
● Monthly revision of credit customer seeing their credit worthiness and ensuring the cash flow based on the TOT of the credit customer.
Responsible for appraising the credit risk of new and existing customers, consistent with the Refining & Marketing credit standard & policies, acquire and review financial data for customers, using market information and direct from the customer working with representatives from the business as appropriate. Information will be analysed to assess the credit worthiness of customers and to assign a risk rating as outlined by the Credit Policy. Working on daily, Monthly quarterly and annually reporting of credit exposures for the group.
Key accountabilities
Credit Monitoring of customers - Monitoring of all debts as per contractually agreed credit terms. Ensure direct immediate contact is made to recover funds, review credit position daily and advise credit manager and account holders to ensure their co-operation in recovering debts. Daily monitoring of prepay accounts to ensure supplies are made with prior funds in our account. Periodic customer credit limits review to ensure exposures are within credit limits approved by management.
Customer account reconciliation - Collection and Banking with review of all applicable bank accounts. Cash matching as per company’s financial system to allocate cash received from our customers to correct accounts and reconciliation of these accounts.
Working closely with the business on a daily basis to ensure timely collections and query resolution.
Work to SOX compliance, and assure that the Global Credit policy is applied at all times
Supporting the month end general ledger close activities.
Credit check, Credit verification, and documents verification & credit review of existing and new
customers.
Preparation of debit notes & credit note as per MOU or advice by the management
Handling in-house finance.
Follow up and collection for General Customers & Rent a car customers
MIS Reports on Expected collection, Doubtful Debts, Return cheque report & customer follow up
report.
Sorting out of disputes with customer, visiting customer checking their financials to asserting the
credit worthiness of the customers
Updating current status of customer’s & Market report to the management.
Maintain the corporate credit policy
Recommend changes in the credit policy to senior management
Analyze current credit data and financial statement of individuals or firms to determine the risk
involve in extending credit, on the basis of analysis new customer account is open and credit
limits are allocated
Approval and authorization
Issuing of credit application form, collecting necessary document as per the company policy and
verifies Customer/company profile after carefully checking the profile. Company will be rated as
per the credit rating credit limits are set and approved.
Preparation of Reports
Total Receivables Location wise, commercial, over seas and supplements
Reports on review of Reconciliation of classifieds, Recovery Asst & Area Manager
Outstanding status of Direct Client, Agencies and Overseas
Bounced Cheque report
Short paid and unpaid list
Report on bad and dispute customers
Collection target report, daily/Monthly collection report
Status of cases with Decol
Status of Legal cases
Supervise and control
Supervising and Monitoring CCD Recovery Assistants ensuring timely delivery of invoices and
collection
Posting in A/R Module
Monitoring preparation and processing of all manual invoices and credit notes to the AR Module
on timely basis, and ensuring correct posting to the general ledger.
Resolve issues
Negotiation with customers to resolve outstanding issues and secures payment of overdue debts.
Will involve liaison in person, by phone and written medium with internal and external customer
at all levels. Immediately resolving any dispute bills and taking appropriate action without
delaying with superior approvals
Handling Bounced cheque and PDCS
Handling bounced cheque and PDC, Following up for bounced cheque repayment until recovered,
timely deposit of PDC cheque.
Other Responsibilities
Following up customer, Issuing accurate statement & reminders, ensuring payment collected on
due dates
The provision of timely aged debts reports for the management, highlighting payment issue and
doubtful debts and resolving credit balance as they arise.
Provision of collection / debt turnover report based on collection of 30, 60, 90 and over 120 days
due payment
Providing superior information on productivity report, History, market trend etc to make credit
assessment to new and existing customer’s. Provide superior and Sales Department with
information on late payers and issues that may prevent trading.
checking & confirming commission payable to each company
Advance Accounting, Cost Accountancy, Commerce, Income Tax & Company Law