faisal al-shammari

• Oversaw all aspects of utility operations and maintenance for electricity, desalination, chilled water, and wastewater treatment plants, achieving a 98% uptime and reliability rate.
• Managed a $26M annual contract for utility operations, ensuring 100% compliance with contractual obligations and performance standards.
• Developed and executed long-term strategic plans that increased operational efficiency by 30%, aligning with business objectives to enhance service delivery.
• Identified and implemented efficiency improvements that led to a 15% reduction in operational costs
• Monitored daily operations across utility systems, maintaining compliance with regulatory requirements and achieving a 98% score in safety audits.
• Established key performance indicators (KPIs) to measure operational efficiency, facilitating a 20% improvement in decision-making speed and accuracy.
• Developed and managed the utility budget, optimizing financial performance with a 12% decrease in capital expenditures over two years.
• Developed and enforced emergency response plans, reducing potential service disruption response times by 90% and ensuring operational resilience.
• Achieved a 90% customer satisfaction rate through reliable service delivery and timely response to inquiries, strengthening stakeholder relationships.
• Promoted innovative technologies and sustainable practices, resulting in a 25% reduction in energy consumption and a 15% decrease in environmental impact.
• Carried out a 1% optimization in the Operation & Maintenance contract for 2023, enhancing cost efficiency.
• Achieved a 4% optimization in the Service Provider contract in 2022, resulting in approximately $11M in savings over an eight-year period.
• Led a cross-functional team in defining project scope, objectives, and deliverables for a utilities network monitoring system, driving improved oversight and management.

• Planned, organized, and directed two complex projects totaling $100M, overseeing the Desalination Expansion Project, Wastewater Expansion Project, and Redundant Seawater Pipeline, ensuring alignment with strategic goals and timely delivery.
• Developed comprehensive program plans outlining scope, timeline, budget, and resource requirements, resulting in a 20% reduction in project delivery time and a 15% increase in budget adherence across all projects.
• Proactively identified potential risks and developed mitigation strategies, which reduced project disruptions by 85%, enhancing overall project stability and success.
• Led and motivated cross-functional teams of up to 15 members to achieve program objectives, resulting in a 25% improvement in team productivity and a 40% increase in stakeholder satisfaction ratings.
• Monitored project progress and identified potential issues, applying corrective actions that maintained 95% of projects on track and within budget, achieving an average cost savings of 10% per project.
• Effectively communicated with stakeholders, including executives and customers, resolving conflicts that led to a 50% decrease in escalated issues and ensuring alignment with project expectations, reflected in a 90% stakeholder approval rating.
• Ensured zero service interruption during the execution of the utility’s expansion project, maintaining operational integrity throughout.

• Oversaw and supervised utility systems, including electricity, desalination, chilled water, and wastewater treatment plants, achieving 98% operational efficiency and maintaining regulatory compliance, resulting in zero violations over three consecutive years.
• Identified opportunities for efficiency improvements, implementing energy conservation measures that led to a 10% reduction in operational costs and a 10% decrease in energy consumption across all facilities.
• Led Chilled Water Optimization team that successfully delivered improvement processes & systems in one Building and secured 40% reduction in power consumption.
• Forecasted future energy demand and supply needs, ensuring reliable service delivery with 98% uptime, and optimized resource allocation that improved service capacity by 30% to meet increasing customer demands.
• Directed a team of engineers and technicians (15 members), fostering a collaborative environment that achieved a 25% increase in project completion rates and enhanced overall team performance, reflected in a 40% reduction in project delays.
• Developed and implemented a preventive maintenance program that minimized equipment failures and downtime by 35%, ensuring a response time of less than 48 hours for maintenance requests and emergency repairs.
• Represented the company before regulatory agencies and industry associations, successfully advocating for initiatives that improved safety protocols and environmental sustainability, leading to an 85% reduction in incident reports.
• Achieved a 42% reduction in iron content in the chilled water system by implementing side stream filtration.
• Led the establishment of a comprehensive Business Continuity Plan for Utilities services, effectively mitigating critical risks and initiating strategic projects that enhanced resilience and reduced response times to incidents by 40%.
• Evaluated the Chilled Water System and Network, resulting in over 1% energy reduction through targeted assessments and improvements.

• Planned, organized, and managed a $100M perimeter system security project from inception to completion, ensuring timely delivery, budget adherence, and quality standards.
• Guided a cross-functional team to achieve significant contributions to environmental conservation, successfully averting the removal of 2, 000 mangrove trees during project execution, which preserved local biodiversity and contributed to carbon sequestration efforts.
• Designed plant and equipment configurations that met both environmental and economic needs, resulting in a 30% increase in process efficiency and a 15% reduction in operational costs while ensuring adaptability to a product range that increased by 20%.
• Conducted thorough investigations into operational issues, including a pinhole leak in the Reverse Osmosis Plant, implementing technical troubleshooting that led to a 40% reduction in water loss and a 25% decrease in maintenance costs.
• Supervised the installation of 66" isolation valves within condenser water pipes using Hot Tapping Technology, achieving zero service interruption and maintaining continuous operations for over more than 60 Buildings and Facilities.

• Oversaw day-to-day operations and maintenance of a 9, 000 m³ desalination (MED) plant, ensuring optimal performance, reliability, and safety while minimizing costs and maintaining compliance with performance standards.
• Developed and implemented long-term strategic plans for O&M activities, aligning operations with organizational goals, resulting in a 25% increase in overall operational efficiency and a 20% reduction in costs within the first year.
• Achieved full capacity operation of the plant with zero shutdowns, ensuring 100% equipment reliability and safety across all processes, which contributed to a 15% increase in production output.
• Negotiated contracts and ensured vendor performance, managing the lifecycle of assets from procurement through maintenance and disposal, achieving a 20% cost reduction on procurement expenses while conducting regular inspections that maintained a 95% compliance rate with operational standards.

• Led the construction and commissioning of a 9, 000 m³ desalination plant in Al Lith, successfully managing the project within a $3M budget and stringent timelines.
• Performed comprehensive site surveys to identify optimal locations for system setup, ensuring efficient project execution and resource allocation.
• Identified construction bottlenecks and facilitated timely resolutions in collaboration with the project team, enhancing workflow and minimizing delays.
• Analyzed project performance and system efficiency, compiling detailed reports with actionable recommendations for executive management.
• Coordinated effectively with all project stakeholders, including management, government authorities, consultants, and contractors, to ensure timely project completion and adherence to deliverables.
• Received appreciation from the Emirate of Makkah Province and SWCC governor during the opening ceremony of the MED Plant in Al Lith city, completed on time and within budget.

• Oversaw day-to-day operations of a 5, 000 m³ Sea Water Reverse Osmosis (SWRO) plant, ensuring efficient processes aligned with
strategic goals and delivering optimal performance.
• Monitored product water quality to ensure compliance with International Drinking Water Guidelines, maintaining the highest standards of safety and quality.
• Delivered the successful rehabilitation of the Duba plant, enhancing operational efficiency and reliability.
• Rectified a feed control valve failure, preventing major operational disruptions and ensuring continuous plant performance.

• Oversaw plant production, ensuring efficient operations and quality compliance, while collaborating with dispatch and furnace
operators to optimize batching and deliver ready-mixed glass products.