فيصل أبوالعطا

* Subway Number of stores are 29 stores ( 25 in town & 2 inside the American Military Bases and another 2 inside Qatar Uni.)
* Reporting to SUBWAY Middle East Office in Lebanon and H.Q in USA

- Caribou Number of stores 12
- kababji 4 stores

Responsibilities and Duties
* Interviewing, selecting and training new hire staff
* Preparing and checking the daily, weekly, monthly and yearly reports
*Keeping and maintaining the optimum atmosphere to all customers
* Handling all customer complaints and make compensations if required
* Train, evaluate and motivate the staff on continuous bases
* Sites evaluation and locations selecting
* selecting and installing of equipment and set the PM Calendar ( Preventive Maintenance)
* Controlling and minimizing cost and waste
* making self evaluation for the stores
* Maintain appropriate standards of conduct, dress, hygiene, uniform appearance and posture of staff
* Making market survey and researches
* Applying the mystery customers to stores
* Dealing with different governmental authorities related to food industry
* Setting and arranging marketing campaigns
* Controlling the financial issues with financial department
* Dealing with suppliers and maintaining good relation with them
* Attending all credit meetings
* setting future plans and strategies
* follow up the plans and strategies and study its affect

Acheivements and Honors:
*Named the 2013 and 2014 SUBWAY Multi Franchisee of Year, Middle East and Africa, one of the top 28 World Wide I terms of Profitability, stores opened and Sales Increase
* Highest Sales Volume Ever Recorded ( 88 awards )for my stores. Different dates since 2004 till current
* Appreciation letter from US Air Force for te Subway stores inside it.
* Sales increase for my stores
2004 increase by 56 % , 2005 increase by 34 %
2006 Increase by 22 %, 2007 Increase by 18 %
2008 Increase by 42 % , 2009 Increase by 12 %
2010 increase by 19 %., 2011 increase by. 21 %
2012 increase by. 16 %, 2013 nice as by. 29 %


according to the Subway ranking and reports ( copy is available )


-employee of the month Marriott Sharm Elsheikh hotel

as an Area Manager for Almaadi and Almanial area in Cairo ( 4 stores ) Nov 1998 till Dec, 2003

* Started as a second assistant manger April 1998
* Promoted to First assistant Apr, 1999
* Promoted to Store Manager Dec, 1999
* Promoted to Area Manager Nov, 2001

Training and seminars:
Basic Operations Course McDonalds * Action Plan Program McDonalds

Acheivements and Honors:
* McDonalds Operation Course Class Archy (the First) and the only Dean's List
(over 90 %

Front Office Supervisor

Training and seminars
* New hire Training Program Marriott
* Marriott principals of Hospitality Marriott
* Customer Service Excellence Marriott
* Loyalty Leadership Marriott

Acheivements and Honors:
* Marriott Service Excellence Award from Vice Chairman in H.Q in States
* Employee of the month July and May 1998
* Different thanks letters from both guests and GM of Marriott Resort