Program Manager
Global Communities
Total years of experience :24 years, 6 Months
I am Working as a program Manager with Global Communities (GC) / (CHF International - Yemen).
Position Summary:
The Program Manager (PM) provides overall leadership, technical oversight, management and strategic vision of the 18-month, $12, 010, 000 Integrated Modalities to Promote Yemen Emergency Food Assistance program and the Agricultural, Cash-for-Work, and Training in Yemen (YEFA & IMPACT Yemen programs) to address the urgent multi-sector humanitarian needs of vulnerable, conflict-affected Yemenis in Sana'a, Ibb, Taiz, and Dhamar governorates) while managing staff and resources to ensure that the program meets its targets and deliverables on-time, on-scope and within budget. The PM will ensure high program quality while ensuring strict adherence to internal Global Communities policies and procedures as well as donor rules and regulations. The Program Manager will represent the projects to all key stakeholders, government officials, and donors at coordination meetings, WASH & FSAC clusters and other related seminars and meetings.
Key Responsibilities that were Achieved so far:
1. Work closely with Country Director and Director of Finance and Administration to track program budgets and expenditures;
2. Follow up approvals for new programs' agreements sign up with National Authority for Management and Coordination of Humanitarian Affairs & Disaster Response (NAMCHA), and other government Authorities.
3. Building a successful relations and partnerships with government, local authorities and National organization.
4. Coordinating with relevant Clusters FSAC, WASH, OCHA, MOPIC and local Authorities.
5. Draft program work plans, weekly/monthly/quarterly/ annual reports, and other correspondence as required;
6. Oversee day-to-day program activities to ensure that activities are implemented in accordance with donor policies, rules and approved work plan and budget;
7. Follow up solving complaints by the beneficiaries, and make it easy to receive feedbacks.
8. Work closely with staff to ensure the smooth running of all program activities;
9. Collaborate closely with all departments including HR, Finance, Logistic, procurement and security.
10. Coordinate with M&E department and respond promptly to any concern or deviation observed in the field and ensure tracking of project indicators at all levels (activities, results, objectives and goal)
11. Support and strength the relations with NAMCHA, National Authorities at HQ and local levels which make it easy for the program team to get permits and easy access to the target areas.
12. Support Senior Program Manager in developing final program reports, and ensures input of the Country Director and technical team and M&E.
13. Supporting CD, SPM and HQ team on developing new Programs.
To improve the living conditions of by natural disasters affected people through an integrated WASH/Health response targeting Cholera in households of the five priority districts (Hajjah city Hajjah rural, Al Mahabishah Ash Shahel and Abs) in the Hajjah Governorate.
The project is aligned and based on the strategic objectives of the First Reserve Allocation 2017 with regards to the Cholera Response Plan. Therefore, activities include health as well as WASH assistance. The design of the activities is based on the rapid response assessment results. Especially two of the three objectives of the Cholera Response plan are addressed: supporting treatment and case management through the distribution of medicine, chlorine and hygiene kits aligned with training measures as well as prevention of the spread of disease through establishing hand-washing facilities and providing sufficient cleaning materials. The aim of the Vision Hopes International project is to provide a sufficient response to the needs of the affected, vulnerable people in the targeted districts in Hajjah.
Description of Role
• Registering War Child UK as an NGO with the ability to operate in Yemen
• Fostering mutually beneficial partnerships with strong local NGOs and CBOs
• Supporting the development and dissemination of a rapid needs assessment in country
• Developing and securing funding for new projects to expand the War Child portfolio in Yemen
• Ensuring quality design of War Child’s emergency response projects in Yemen
• Ensuring issues related to implementation are resolved in a timely and effective manner
• Increased visibility of War Child UK as a child protection actor in Yemen
Country Representation:
• Liaise with relevant counterparts from Relief International as War Child UK’s partner agency
• Work to identify and build strong relationships with local partners in Yemen
• Regularly attend and participate in relevant cluster meetings in Sanaa to ensure good visibility and coordination
• Participate in any country level INGO Forum meetings to represent WCUK at a strategic level
Fundraising and Donor relations:
• Meet with key donors in country to build relationships and solicit funding opportunities
• Identify funding opportunities as they arise
• Work in collaboration with local partners to conduct local level assessments and proposal writing for new projects
Compliance:
• Work with relevant stakeholders to apply for and process War Child UK’s NGO registration in country.
• Provide all required documentation and ensure War Child UK is compliant with all registration requirements.
• Comply with financial, safety and child protection policies and procedures of War Child UK
• Ensure that receipts and supporting documents are provided to the Finance Manager in Amman, in accordance with the requirements of War Child.
Programme Cycle Management
• Ensure alignment with the programme cycle management process, including but not limited to project set up, monitoring, financial and narrative reporting and evaluation.
Security:
• Manage all tasks related to security in order to ensure the safety of staff and beneficiaries.
• Take the lead responsibility for completing an Incident Report Form within 24 hours of any security incidents which take place.
• Adhere to all emergency hibernation and evacuation plans in place in country.
• Monitor closely general security reports to remain aware of developments which may raise the risk level of operations.
Supervision & HR
• Work closely with Finance Manager in Amman on all financial issues
• Lead the recruitment process for any projects which are granted to WCUK in Yemen
• Manage hired staff and resolve HR issues as and when they arise.
• Hold weekly skype calls with the Country Director in Jordan and relevant staff from HQ to provide updates on the progress of operations in Yemen and to jointly problem-solve.
Working relationships:
• Country Director (Jordan)
• Staff at WCUK (Programme Development Coordinator Asia, Security Advisor, Programmes Director)
• Staff from partner organisations
• Beneficiaries
LEVEL: National - C2
JOB RESPONSIBILITIES:
To assists in Overall management of Hajja office, ensure daily operation of Oxfam’ team, supervising implementation of integrated WASH, EFSL and Protection activities, financial controlling, budget monitoring and ensuring risks are kept to a minimum during delivery of Programme.
Manage, represent, advice-giving, facilitate/coordinate trainings, ensure effective implementation of Oxfam GB’s programme and contributing to the overall country strategy. Coordinating and working in partnership with international/local partners and make sure no duplications on activities. Supervising WASH&EFSL Mangers, Protection, communication, MEALs, logistic, IT and HR officers.
Overall Emergency Coordination with MoPIC, participation in cluster meetings in coordination with ER’ team in terms of support requires facilitating the coordination with MoPIC, District Manager and Local Councils.
DIMENSIONS:
• Provide strategic and operational management of programs, people and funds
• Influences the development of strategy and ensures and supports operational implementation.
• Flexibility to anticipate and resolve challenges within corporate or divisional parameters, with moderate scope.
• Influence managers, staff and volunteers in Oxfam and develop effective networks with external bodies.
• Decision-making and judgement based on technical and management experience,
• Capacity building of staff and partners
• Representation in coordination meetings and external relationships as appropriate.
• Provide technical on-site guidance to programme teams and ensure EFSL and WASH are appropriately integrated.
Programme approach:
• To ensure that all work is carried out in a way that is sensitive to government, OI affiliates, community needs, and protection and gender issues. In particular to promote the full and equal participation of women in all aspects of the work and to ensure that Oxfam’s response is in line with the needs of the affected people.
• To represent Oxfam at the Governorate Coordination meetings and other sub-cluster meetings when needed or requested by programme manager.
Programme design and monitoring:
• Together with the MEL representative and under the guidance of the country management team and the programme manager set up M&E system for reporting on programme indicators including complains mechanisms.
• Work closely with the MEAL Advisor in the development and maintaining a clear and effective project monitoring and evaluation plan against qualitative and quantitative indicators ensuring that accountability and learning is taking place.
• Ensure an accountability plan is in place and all staff are aware and work against the plan
• Conduct monitoring visits to project sites to meet the beneficiaries for necessary verification the reported progress.
• Take the lead in proposal development/design with support from Programme Manager, Technical leads, Funding Coordinator, Head of Technical Advisors and Head of Programme
Manage Oxfam GB’s risk:
• Manage Oxfam GB’s contribution to Oxfam International’s work, represent and develop good relationships with official authorities and other agencies, be proactive in ensuring that Oxfam develops and maintains a positive profile.
• Effective communications about programme impact with stakeholders within and outside Oxfam.
• Keep informed of relevant programme issues and to contribute to wider programme learning.
• Work together with the Technical Leads advocating on issues raised by programme team
• When required, facilitate and act as a focal point for media/donor/programme visits
Staff & team management
Support EMERGENCY RESPONS’ team in Yemen:
Coordination with Programme Staff:
• Support program team in analyzing the Risk and mitigation measures.
• Support program team in integration of WASH+EFSL+ Protection Activities in the targeted locations.
Duties and Responsibilities:
The Senior Program Officer is a key position on the Food Security and Building Resilience Program. Supporting the Program overall management and implementation strategy for the program. Lead and Supervise Project team- Ensuring that program deliverables are met in the geographic zone and the quality of the program is high.
ESSENTIAL FUNCTIONS:
• Supervise Project Officers, M&E Officers, Project team and compliance Officer. Develop weekly and monthly work plans with the team.
• Develop annual plans and monthly work plans with budget. Track the team’s ability to deliver on the plan.
• Create and sustain a work environment of mutual respect where team members strive to achieve excellence;
• Supervise project monitoring data collection and processing
• Oversee Food for Training (FFT) and Food For Asset (FFA), and DRR activities, ensuring timely service delivery.
• Promote accountability, communicate expectations and provide constructive feedback via regular performance reviews;
• Supervise, hire and orient new team members as necessary. Provide team members with information, tools and other resources to improve performance & reach objectives;
• Contribute to country team-building efforts, help team members identify problem solving options and ensure the integration of all team members into relevant decision-making processes.
• Supervise the selection process to identify households to participate in the program. Ensure that government; local stakeholders, community leaders and participating households are properly sensitized on the program by the Project Assistants. Troubleshoot as necessary.
• Oversee the distribution of vouchers by the Project Assistants. Ensure that the distribution is transparent.
• Supervise the selection and training process for vendors who will participate in the program. Ensure that vendors understand the process, have a signed MOU and voucher redemption is efficient.
• Manage the relationship with the local Financial Institution where the vouchers will be redeemed. Ensure that communication is open and transparent and all issues addressed efficiently.
• Coordinate closely with the Monitoring and Evaluation Team ensures smooth access to beneficiaries and vendors and cooperates with all monitoring systems and recommendation.
• Represent the organization and the program in relevant forums.
• Adhere to all Mercy Corps procurement, administration, human resources policies to implement programming;
• Track security issues and identify strategies to mitigate the challenges that may interfere with programming;
• Ensure compliance with security procedures and policies as determined by country leadership;
• Proactively ensure that team members operate in a secure environment and are aware of policies;
Duties and Responsibilities :
Manage and implement the objectives of Community Livelihoods Project - Education Sector through improved quality of basic education, improved academic performance and improved retention, especially for girls.
Some Responsibilities:
• Undertake a rapid field visit for survey and data collection of all selected schools.
• Oversee, supervise and regularly monitor training and follow-up activities.
• Identify and coordinate community participation and cost sharing opportunities.
• Complete and collect M&E forms related to different activities.
• Prepare monthly reports.
• Carry-out messaging - communication of sub grant activities to school staff and communities.
• Coordinate activities with local / regional Ministry of Education technical authorities and local / regional personnel of the Communities Livelihood Project.
• Coordinate activities with CHF procurement, logistics and finance / accounting teams.
• Periodically meet with CHF senior project management to present and discuss updates on works progress and related issues.
Achievements;
- Organizing and conducting training for more than 1000 teachers in teaching aids kits (TAK); for 97 schools in AL-Hodeidah governorate during 21 days and Responsible of technical and financial Training issues.
- Survey and data collecting for 18 of cluster schools in Hodeidah / 16 cluster schools in Sana’a and 21 cluster school in Amran.
- Organizing and Conducting ToT training in TAK, and librarians training.
- Supervising infrastructure project for the cluster schools in Sana’a, Amran and Hodieda governorates.
- Organizing, monitoring and supervising for the distribution of 1, 700 TAKs, and 20, 000 of Libraries Books and furniture for 130 schools in Amran and Hodeidah Governorates.
Duties and Responsibilities:
Managed and implemented the objective of Community Livelihoods Project - Education Sector Sub-Grant to support the CLP strategy through improved quality of basic education, improved academic performance and improved retention, especially for girls. Achieved the public schools education development program, consisting of the following components:
- Provision of teaching aids kits (TAK);
- Set up of school libraries;
- Teacher training and follow-up on TAK;
- Librarians follow-up;
- Fathers and Mothers Councils training.
- Schools Infrastructure projects
Work in close cooperation with the Ed. Specialists and Infrastructure Engineers in regards to the implementation of the above components. I ensure that all defined activities relative to each component are carried out according to work plan, determined deadlines and according to defined standards. I coordinate, as well, with CHF M&E Specialist, Finance, procurement, logistics, CLP staff at field and central level and MOE District Ed. Offices.
Some Responsibilities:
• Undertake a rapid field visit for survey and data collection of all selected schools.
• Oversee, supervise and regularly monitor training and follow-up activities of Education and Infrastructure Projects.
• Identify and coordinate community participation and cost sharing opportunities.
• Complete and collect M&E forms related to different activities.
• Prepare monthly reports.
• Carry-out messaging - communication of sub grant activities to school staff and communities.
• Coordinate activities with local / regional Ministry of Education technical authorities and local / regional personnel of the Communities Livelihood Project.
• Coordinate activities with CHF procurement, logistics and finance / accounting teams.
• Periodically meet with CHF senior project management to present and discuss updates on works progress in Education and infrastructure projects and related issues.
Achievements;
• Planning, organizing and conducting training for more than 2000 teachers in teaching aids kits (TAK); for 130 schools in Hodeida governorate and Responsible of administration, technical and financial of all Training activities.
• Survey and data collecting for 18 of cluster schools in Hodeidah / 16 cluster schools in Sana’a and 21-cluster school in Amran.
• Organizing and Conducting ToT training in TAK, and librarians training.
• Organizing, monitoring and supervising for the distribution of 1, 700 TAKs, and 20, 000 of Libraries Books and furniture for 130 schools in Amran and Hodeidah governorates.
• I have successfully achieved coordination and contracting (MOU & FOG) with 50 schools in Sana’a, Amran and Hodeida Governorates regarding infrastructure project and responsible for achieving the cost share and community contribution of the local communities.
• Conduct Follow Up visits to all targeted schools for supervising, monitoring and evaluation of Education and infrastructure projects to ensure appropriate implementation for the benefits of the community and according to the approved MOU, FOG.
• Obtained communities and official government approval about ongoing and completed projects.
• Planning, budgeting, organizing and implementing have been achieved for the following:
1. Father and Mother Councils training at Hodeidah and Amran Governorates.
2. Social workers specialist at the schools at Hodeidah and Amran
3. School head teachers at Hodeidah and Amran Governorates.
4. ToT training for the Trainers of 6 governorates
Overall Responsibilities:
The peace building coordinator is a key position will collaborate directly with the different Program coordinators, Project officers and field officers with the Policy focal point being the Country Director. Under the general supervision of the Programs Director, the peace building program coordinator will be responsible for supporting the overall program coordination, planning and implementation, tracking and reporting peace building activities.
Duties:
• Support the implementation process of the program through developing work plans objectives and monitoring & evaluations plans to resolve challenges that arise.
• Coordinate and motivate the local partners and create an environment that enables youth, women, Community leaders, local councils members, government authorities and community members to maximize their potential in developing themselves
• Ensure quarterly/monthly reporting on the progress of the program
• Support the resources mobilization efforts regarding the program
• Provide insights on the best peace building practices
• Collaborate with colleagues, and other partners and projects to enhance relationships and ensure effective organizational cooperation
• Contributing ideas and views on projects, reporting, communications, and risk management.
• Ensure that activities always consider integration and equity (Do no harm)
• Ensure that partners policies are adapted to the community context appropriately
• Representing the organization in meetings with external stakeholders.
• Other duties as the Country Director may require.
Key Duties and Achievements:
Organizational development and capacity building represents a major priority for the YRCS to realize its vision in terms of scaling up Health and Social Services, Disaster Management, Public Relations and Dissemination of the Fundamental Principles and Values.
Facilitate skills and competencies development with up to date systems and procedures at all levels.
Branch development including establishment /strengthening local level delivery structures and capacities.
Facilitate development of skills and competencies of NS human resources - leaders, managers, staff and volunteers at national at national and branch levels based on training needs analysis for each category including women and youth.
Working together with international donors at HQ and branch level, focusing on the holistic development of the YRCS to enable it to perform as a Well Functioning NS.
.
Coordinating internal communications relating to internal events such as new projects / trainings, policies, regular meetings etc. Now I am working on updating the web of the YRCS.
Worked with the ODCB team to support all main departments that resulted in a 40 percent increase in YRCS services delivery base in 2008-2009.
OD department was providing support to HQ departments and branches in relation to HR, communication, policies, monitoring, reporting and evaluation.
A plan for needs based training for each staff category and joint training needs for all staff is prepared and discussed with the senior management.
By all means of communications, efforts have been made to improve the image and visibility of the YRCS to attract and maintain support form key partners and stakeholders including the government. As a result of that communications, more than 7 donors have signed MoU indicating their willingness to support the fulfilling of YRCS Strategic Plan 2007 -2011.
Effective, administrative and financial support to the national SGP team and the National Steering Committee to ensure the smooth operation and management of the GEF-SGP (Global Environment Facility - Small Grants Programme) programme portfolio, timely and efficient response to queries from different grantees and stakeholders, closely monitoring the achievement of the national annual SGP delivery and co-financing targets, and updating of relevant databases.
SOME FUNCTIONAL ACTIVITIES:
•Contribute to day-to-day support to programme/project implementation and ensuring conformity to expected results, outputs, objectives and work-plans;
•Assist the NC in prescreening project concepts and project proposals, and evaluate the financial part of the project proposals;
•Assist the NC in development and amendment of application forms and other management tools, requirements of the programme and other SGP documents
•Advise potential grantees on technical project preparation issues, and Report to NC and NSC on project development activities, as required;
•Provide day-to-day support to new and already approved projects and the grantees, as required;
•Assist the NC in project implementation and monitoring, including participation in field visits;;
•Organize SGP advocacy events, workshops, round-tables, missions for NC and other SGP events;
•Maintain working-level contacts with NGOs, governmental institutions, donors, other SGP stakeholders, and participate at events for SGP information dissemination purposes;
•Draft progress reports and other reporting material to the CPMT, UNOPS and UNDP CO, and assist NC in preparation of semi-annual and bi-annual progress reports;
•Draft articles, publications, speeches, letters, memos and other documents on behalf of NC, and respond to queries on SGP programme matter;
• Create and maintain SGP project database and SGP stakeholders database;
•Maintain and update the SGP website, SGP Global database and UNDP CO website with SGP information;
Training Adviser Counterpart for assessment and improvement of training programs in the Skills Development Fund.(SDF), Sana'a
• Cooperation with the Adviser to Assess and improve the quality and efficiency of training activities financed by SDF according to transparent criteria and standards.
• -Translate for Adviser's instructions, assessment guidelines and Training programs for the relevant staff in the SDF and the branches.
• Improve the performance of assessment in the branches in the governorates of Yemen.
• Developing and determination of the policy ( training, service, advice, organization) with the Advisers in the SDF and world Bank.
Key Duties:
Insuring all official documentations and legal standing documents \[required by Gov\] are valid, and in order. Insuring the Company has proper legal standing with all Gov offices as needed.
Communicating (and proper representation) of the company with the outside world -as needed- negotiating & managing the business relationship to the best of the Company’s welfare. This includes Financial Institutions \[Banks\], Government offices, Malls, Police, Companies with whom we have any business relationship like Travel Agencies, Clearance Agencies, Hospitals & Clinics, Shipping … etc.
Manage and keep all the necessary documentation (legal documents of the company, passports of all staff, vehicles, contracts, sub-contracts …etc
Schedule staff’s visa, medical, coordinating with other internal and external departments.
Collect all appropriate documentation necessary for visa and permits required to be processed.
Collecting price's offers from the markets to purchase any materials needed for the company or maintenance for the projects.
Created a favourable image of the company in the minds of customers, governmental institutions and the general public.
Develop and implement a Public Relations strategy for the company.
Interact with customers, regulators, investors etc.
Manage internal communications relating to internal events such as new
projects / clients, ... etc.
Assist Manager in meetings, attending interview and other forms of public contact and respond to corporate information requests from external agencies.
Doing all Clearance works.
Ensure all visa, medical and labour permits are up to date and arrange timely renewal.
Making contracts with local staff.
Approved salary list for all the external and local staff by the end of each month.
Responsible of maintenance for the project of 842villa and reporting directly to the Chairman.
Utilizing a multinational staff of around 100 men, these include office and local staff.
Key Duties and Achievements:
Developed and implemented corporate communications and public affairs strategies to enhance the image of the SDF and build customer/ stakeholders' confidence, patronage and revenue. Manage and provide strategic advice on media, community, and stakeholder issues, and managing reputational risk. Provide a public spokesperson role for the organisation and handles stakeholder feedback.
Communication and Cooperation with local and International Organizations which support and care for skills development inside/outside Yemen. And as a result of that 3 big donors were supporting Skills Development Fund by in administration systems and with International Advisers for assessment, improve and develop the training tools
Key Duties:
Regular contact with all line managers during the compilation and implementation of annual training plans, training implementation, follow-up and assessment of training effectiveness.
Briefing managers and supervisors directly on training issues and identify specific training needs for individuals.
Preparing for Capacity Building Strategies according to the beneficiary's need and requirement for the privet and public sectors
Analyzing for technical and financial Offers received from Training centers and Institutes, for achieving training Programs.
Process all grants applications submitted by employers, training center and institutes.
Assess and evaluate training courses implemented inside or outside Yemen.
Monitoring activities of training according to the standards set by the (S.D.F) by all training providers.
Ensuring the highest quality standards are maintained at all times in the implementation of courses.
Preparing regular reports on the implementation of courses.
Preparing and analyzing proposals for the training development.
Consulate Clerk in the Consulate section of
Saudi Arabia Embassy in Sana'a
. Responsible of receiving and checking all of applications to get visa for work, Visiting, Omra, Hajj and Residence in The Kingdom of Saudi Arabia.
This position’s primary responsibility is to supervise and manage the sales activities of the Hotel at the airport. I was also responsible for marketing and promotional functions of the Hotel.
Maintains excellent relationships with major customers.
Achievements:
Worked with the sales team to create good sales that resulted in a 40 percent increase in our customer base in 1995-.1996.
The Hotel's management awards me a Certificate of appreciation for my excellent efforts, cooperation and dedication towards my work and appreciation for my hard work and team spirit,
Named Employee of the Year 1996
Arts of English language
