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Mohamad Faizan Fordkar, Technical Lead & Software Architect

Mohamad Faizan Fordkar

Technical Lead & Software Architect·IBM India Software Labs

India

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 15 years, 0 months

Technical Lead & Software Architect

December 2023 - Present

IBM India Software Labs

Bengaluru, India

December 2023 - Present

• Lead innovation and engineering delivery for IBM platforms focused on AI
benchmarking, orchestration, and evaluation.
• Own technical direction for Arena Driver, a benchmarking and orchestration
platform that supports repeatable AI evaluation workflows across batch,
streaming, and hybrid execution models.
• Led the design of a plugin-based framework that improved reuse,
standardization, and extensibility across the benchmarking ecosystem.
• Architected Arena Judge, an AI evaluation platform supporting LLM-as-a-Judge,
Judge-LAAJ, configurable evaluator suites, and risk-based assessment workflows.
• Guided the build-out of telemetry, dashboards, runtime metrics, collaboration
services, VS Code integrations, and automation tooling needed to make the
platform operationally usable by teams.
• Drove sprint planning, technical roadmap creation, architecture reviews, and
stakeholder alignment across innovation and delivery workstreams.
• Mentored engineers on system design, platform thinking, and execution quality
while helping shape technical direction across the team.

Company industry:
IT Services
Job role:
Information Technology

Member of Technical Staff

May 2019 - June 2026

Uniphore

Bengaluru, India

May 2019 - June 2026

• Helped build a real-time conversation intelligence platform for large-scale
customer interaction analysis.
• Architected and contributed to 15+ microservices across analytics, compliance,
and platform capabilities.
• Built systems for compliance monitoring and large-scale data processing in
production environments.
• Improved system throughput by 3x and supported enterprise deployments for
Fortune 500 customers.

Company industry:
IT Services
Job role:
Information Technology

Senior Software Engineer

July 2011 - June 2026

Subex

Bengaluru, India

July 2011 - June 2026

• Built telecom fraud detection, compliance, and analytics systems for global
enterprise customers.
• Designed large-scale ETL and distributed data-processing pipelines.
• Developed real-time analytics platforms and delivered customer implementations
across multiple geographies.
• Supported major deployments including Reliance Jio, Etisalat, Telenor,
TeliaSonera, and Indosat.

Company industry:
IT Services
Job role:
Information Technology

Principal Engineer

January 2022 - December 2023

Monnai

Bengaluru, India

January 2022 - December 2023

• Led a team of 8 engineers building an AI-driven document processing platform.
• Drove architecture and delivery for event-driven services built on Kafka and
cloud-native platform components.
• Improved platform reliability and service performance, including 99.9%
uptime and 70% latency reduction.
• Balanced engineering execution with platform design, helping the team move
faster on high-throughput document workflows.

Company industry:
Software Development

Education

Saraswati College of Engineering

May 2011

May 2011

Bachelor's degree, Computer Engineering

India

M. H. Saboo Siddik Polytechnic, Mumbai University

May 2008

May 2008

Diploma, Computer

India

Skills

ANALYTICS
Intermediate
ANALYTICS
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
ARTIFICIAL INTELLIGENCE
Intermediate
BENCHMARKING
Intermediate
BENCHMARKING
Intermediate
BUSINESS PARTNERING
Intermediate
BUSINESS PARTNERING
Intermediate
COMPUTER SYSTEMS
Intermediate
COMPUTER SYSTEMS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
MANAGEMENT
Intermediate
MANAGEMENT
Intermediate
MENTORSHIP
Intermediate
MENTORSHIP
Intermediate
PLANNING
Intermediate
PLANNING
Intermediate
AGILE PROJECTS
Intermediate
AGILE PROJECTS
Intermediate