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faizan hafeez, Sales Executive

faizan hafeez

Sales Executive·Rayna Tours

India

Master's degree, Marketing

Work experience

Total years of experience: 8 years, 3 months

Sales Executive

May 2021 - Present

Rayna Tours

Dubai, United Arab Emirates

May 2021 - Present

• Working for hotel travel desk as a travel agent includes sales of tours and desert safaris
along with tickets of all the attraction in UAE, Making itinerary for the in house guest with
best destination management through with excellent travel expertise and professionalism.
• Travel experience in handling holiday packages, hotel reservations, easy visa processing.
• one-stop travel solution for creating unique holiday plans and activities in a hassle-free
manner.

Company industry:
Hospitality & Accomodation

Technical Associate

January 2019 - January 2021

Tech Mahindra

Noida, India Hybrid

January 2019 - January 2021

• handled queries regarding their technical issues for Verizon wire line (international Voice
process) inbound calls of internet, tv and landline.
• helped customer to configure their router like changing SSID and wireless key, breaking
DHCP providing new IP address, creating a bridge between two gateways.
• Setup their FiOS TV, programming remotes and videos on demand.
• Managed on boarded and trained new team members after gaining a higher title.

Company industry:
IT Services

Technical Support

October 2019 - February 2020

Tech Mahindra

Noida, India

October 2019 - February 2020

Company industry:
IT Services
Job role:
Support Services

Assis Sales Manager

January 2018 - January 2019

Oyo Rooms

Allahabad, India

January 2018 - January 2019

• Ensure to achieve the target by selling OYOs product like hotel rooms.

Company industry:
Hospitality & Accomodation

Education

Institute of Technology and Science

July 2010

July 2010

Master's degree, Marketing

India

Post Graduate Diploma in Management from Institute of Technology and Science,Ghaziabad,UP

Skills

Customer Relationship Management

Expert

Sales Trainings

Expert

Team Handling

Expert

Building Customer Relations

Expert

Sales Operations

Expert

Attractions

Expert

Growing Revenue

Expert

Hospitality

Intermediate

Tourism

Expert

COMPUTATIONAL THINKING

Intermediate

CUSTOMER SERVICE

Intermediate

MANAGEMENT

Intermediate

PROFESSIONALISM

Intermediate

SALES

Intermediate

SALES MANAGEMENT

Intermediate

SELLING TECHNIQUES

Intermediate

Customer Relationship Management

Expert

Sales Trainings

Expert

Team Handling

Expert

Building Customer Relations

Expert

Sales Operations

Expert

Languages

English

Expert

Hindi

Expert

Urdu

Intermediate

Training and Certifications

Certifications
UAE Driving License
BCA

Hobbies and interests

Upselling