Fajer Fakih

As an Executive Assistant-
*Prepare and edit correspondence, communications, presentations and other documents
*Design presentations and maintain databases
*Conduct research, collect and analyse data to prepare reports and documents
*Manage and maintain executive’s schedules, appointments and travel arrangements
*Arrange and co-ordinate meetings and events
*Record, transcribe and distribute minutes of meetings
*Monitor, screen, respond to and distribute incoming communications
*Answer and manage incoming calls
*Receive and interact with incoming visitors
*Liaise with internal staff at all levels
*Interact with external clients
*Co-ordinate project-based work
supervise, coach and train lower level staff

As an Office Manager-
*Manage lead daily operational tasks across HR, Marketing, Sales and Admin.
*Designed, implemented and facilitated local & regional marketing strategies.
*Out bounded sales, follow ups and after sales follow ups.
*Carried out effective research and market intelligence in competitors’ activities and other trends.
*Evaluated and set budget for business development which includes analyzing cost, expenditures and ROI.
*Set the scope, implemented, managed & reviewed the efficiency of the marketing campaigns.
*Designed & created collateral, newsletters corporate video, success stories & other branding materials.

*Bridge and built relationships with clients.
*Manage Social media networks on a day-to-day basis.
*Contribute to the strategic planning of an annual marketing plan to drive forward agreed company objectives.
*Manage the annual budget and identify advertising opportunities.
*Prepare photo-shoots.
*Manage the production of marketing materials, including leaflets, posters and flyers.
*Arrange for the effective distribution of marketing materials.
*Maintain, built and updated mailing databases and send e-shots on a regular basis.
*Carry out market research and customer satisfaction surveys to assess demand and brand awareness.
*Monitor competitor activity.