Bayt.com
Falaknaz Khan, Customer Relation Officer

Falaknaz Khan

Customer Relation Officer

Sitel

Location
India - Mumbai
Education
Bachelor's degree, Economics and Sociology
Experience
3 years, 1 Months

Share My Profile

Block User


Work Experience

Total years of experience :3 years, 1 Months

Customer Relation Officer at Sitel
  • India - Mumbai
  • March 2016 to April 2017

Handling guest request, inquiries, complains and prioviding effective resolution.

Customer Service associate at Wipro
  • India - Mumbai
  • February 2014 to April 2015
Guest relations agent at TCS
  • India - Mumbai
  • June 2013 to May 2014

Education

Bachelor's degree, Economics and Sociology
  • at S.k Somaiya College
  • May 2012
Bachelor's degree, BA in Economics & Sociology
  • at Mumbai University
  • March 2012

Graduation from Mumbai University in 2012 Won 100% attendance Certificate in School. Won number of Certificate & Awards in Sports & Science Exibition in School & Colleges.

Specialties & Skills

Guest Service
+Endorse 0
EXCEL
+Endorse 0
GENERAL OFFICE
+Endorse 0
MS WORD
+Endorse 0
PHOTOSHOP
+Endorse 0
POWERPOINT
+Endorse 0
TIME MANAGEMENT
+Endorse 0
TRAVEL INDUSTRY
+Endorse 0
WORD
+Endorse 0

Languages

Hindi
Expert
Marathi
Intermediate
Urdu
Intermediate
English
Expert

Memberships

NGO for Cancer Patients
  • Cancer Patients Service Relationship
  • October 2011

Training and Certifications

IATA Reservation & Ticketing, CRS Systen (Galileo), IATA Fare Calculation & Airports & Cities Codes (Certificate)
Date Attended:
March 2010
Valid Until:
February 2011

Hobbies

  • Advanture, sports and interacting with people.
    Fun loving, positive person.