Faleh Al-Mutairi

- development and business planning
- channels activation
- channel sales and training

• Map the opportunities generated by CCC and Marcom and assign them to ODs after consolidation
• Generate and Develop business with SMB (Small medium business) Customers
• Work closely with the wide salesforce to help them close on deals
• Work with different Schneider team to develop proposals that speaks to the client’s needs, concerns and objectives
• Identify potential customers and the DM’s within the client organization to turn this into increased business
• Leading Inside Sales within the company and train the new joiners.
• Attain support for new opportunities, product promotions and initiatives
• Manage the input of necessary information into Salesforce CRM
• Analyses business, opportunities and provide feedback to the management

• Sourcing new sales opportunities through inbound lead follow-up and outbound calls and emails
• Develop customer loyalty through relationship building offering exceptional service and follow up
• Routing qualified opportunities to the appropriate sales executives for further development and closure
• Research accounts, identify key players and generate interest
• Maintain and analysis database
• Team with channel partners to build pipeline and close deals.

• Prepared and processed customer orders
• Promote new tools and train customers.
• Perform any other duties as may be assigned by Manager.
• Effectively resolve customer issues/concerns regarding purchase orders
• Having to learn multiple jobs in order to be flexible to work in any department.

• Recommend quality improvements based on discussions/work with customers
• Resolved customer complaints while providing superior customer service
• Completes other duties as necessary to support the operational readiness and productivity of the department

• Implement and supervise corporate internal programs
• Lead and promote Energy university for employees and customers
• Lead translation courses program.
• Initiate and develop collaborative learning programs with government & private institutes

• Conduct calendar management, scheduling meetings, conference calls, travel arrangements, expense reports
• Arrange and schedule appointments for clients
• Take minutes of meetings and compiled into reports