Faraaz Zaman, IT Support Engineer ( IAOM MEA 2015)

Faraaz Zaman

IT Support Engineer ( IAOM MEA 2015)

Dubai World Trade Centre

Location
United Arab Emirates - Sharjah
Education
Bachelor's degree, Computer Science
Experience
1 years, 0 Months

Share My Profile

Block User


Work Experience

Total years of experience :1 years, 0 Months

IT Support Engineer ( IAOM MEA 2015) at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • November 2015 to November 2015

Dubai, United Arab Emirates
Worked as an IT support engineer for the IAOM MEA exhibition and conference held at dubai world trade centre. Main responsibilities were to support in providing and configuring network problems for clients at the event. Checking of Internet Ports, configuring connections directly from switch, providing static IP and proxy when required. Providing username and password and solving problems related to it.

IT Support Engineer ( Dubai International Motor Show 2015) at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • November 2015 to November 2015

Dubai, United Arab Emirates
Worked as an IT support engineer for the Dubai International Motor Show . responsibilities were to support in providing and configuring network problems for clients at the event. Checking of Internet Ports, configuring connections directly from switch, providing static IP and proxy when required and solving client problems regarding to network throughout the whole exhibition centre. Clients included companies such as Lexus, Infinity, BMW, Mercedes, Toyota, Porche and various other automobile companies.

IT Support Engineer ( BIG 5) at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • November 2015 to November 2015

BIG 5 is one of the biggest events held at Dubai World Trade Centre. As an IT support Engineer, main responsibilities included in network configuration and solving problems for clients and the company organizing the event. Solving internet problems, switch and port configuration and checking of wires and connections directly and through WiFI were some of the responsibilities. Working for BIG 5 also gave experience how to deal with clients and communicating and providing professional service on an international level.

IT Support Engineer ( GITEX TECHNOLOGY WEEK) at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • October 2015 to October 2015

Worked as an IT support engineer for GITEX technology week at dubai world trade centre. Main responsibilities were to support in providing and configuring network problems for clients at the event. Checking of Internet Ports, configuring connections directly from switch, providing static IP and proxy when required and solving client problems regarding to network throughout the whole exhibition centre.

IT Support Engineer ( Gulf Food Manufacturing Event ) at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • October 2015 to October 2015

IT Support for Gulf Food Manufacturing Event which included switch configuration, port configuration and general assistance in providing services and assistance to all clients of IT department at Dubai World Trade Centre for the gulf food manufacturing event. Solving network problems for the 5GHZ network provided by the IT department.

IT Support Engineer ( GITEX SHOPPERS 2015) at Dubai World Trade Centre
  • United Arab Emirates - Dubai
  • September 2015 to September 2015

Dubai, United Arab Emirates
Worked as an IT support engineer for GITEXShoopers at dubai world trade centre. Main responsibilities were to support in providing and configuring network problems for clients at the event. Checking of Internet Ports, configuring connections directly from switch, providing static IP and proxy when required. Also assisted with servers at registration desks and dealt with 5ghz internet connection.

Guest Service Agent at Etihad Airways
  • United Arab Emirates - Abu Dhabi
  • June 2015 to September 2015

My responsibilities at Eithad airways included:

-Air Side Hub Operations.
- Land Side Hub Operations.
- Assisting with passengers at the transfer desk.
- Solving issues of delayed flights and Denied boarding.
- Front line at Segregation and counter points.
- One on One interaction with customers in solving issues with boarding and flights.

Marketing and Sales Intern at Levtech Consulting
  • United Arab Emirates - Dubai
  • June 2014 to September 2014

Levtech Consulting is a Microsoft Gold Certified partners which deals in licensing Microsoft Dynamics products such as NAV, GP, AX and more.
Main responsibilities in the company included:
- Creating an online marketing campaign for Microsoft CRM.
- Marketing and sales of entire set of products of Microsoft Dynamics.
- Cold Calling and ensuring customer satisfaction.
- Marketing of the company through advertisements.
- Digital marketing on Facebook, Twitter.

Frontline Volunteer at Dubai International Film Festival
  • United Arab Emirates - Dubai
  • December 2012 to December 2012

Responsibilities included:
- Assisting the Various celebrities that were arriving at the event.
- Sales and Marketing of tickets at the event.
- Marketing of various activities and acts at the festival.
- Assisting in operations and ensuring time scheduling of the event is met.

Frontline Volunteer at Dubai international Film Festival
  • United Arab Emirates - Dubai
  • December 2011 to December 2011

Responsibilities included:
- Assisting the Various celebrities that were arriving at the event.
- Sales and Marketing of tickets at the event.
- Marketing of various activities and acts at the festival held at Madinat Jumeirah.

Education

Bachelor's degree, Computer Science
  • at Birla Institute Of Technology And Science
  • May 2015

-Completed my B.E. (Hons) in Computer Science Engineering at Birla Institute of Technology and Science in Dubai. - Completed my degree requirements within four years and completed my THESIS successfully in the final semester with an A grade. -Studied Computer Science, Marketing Related Subjects, MBA related Subjects ( Organisational behavior) and completed THESIS in the span of four years.

Specialties & Skills

Engineering
Digital Marketing
Marketing

Languages

English
Expert
Hindi
Expert
Arabic
Intermediate
Urdu
Intermediate

Hobbies

  • Squash, Cricket, Tennis, Public Speaking.
    -Captain of Bits Pilani Squash Team. - Recognized as Best squash player of Batch 2011-2015. - Member of Inter year and college cricket team. - Member of School cricket team. - Various Gold and Silver medals in local Squash tournaments and Local Cricket Tournaments. - Gold and Silver medalist in Inter College Racquet Tournaments such AUS tournament, GMU tournament and DIAC sports meet.