Sales Manager
Reportage Real Estate
Total years of experience :14 years, 4 Months
• Working in a target driven sales environment to maximize the opportunity of sales.
• Sourcing potential investors and establish/maintain good work relationships.
• Attending to inquiries relating to sale, re-sale, property valuation, property services, etc.
• Maintaining a high standard of customer service at all times, and generate extra income for the company.
• Formulating properties tailored to the needs of the clients.
• Attending property events (such as exhibitions, property launching, presentations, seminars, etc.)
➢ Managed quality control protocols and monthly KPI’s (key performance indicators)
➢ Established schedules/assignments for staff according to workload, space and equipment availability
➢ Maintained communication between governing boards, medical staff, and department heads by
attending board meetings and coordinating interdepartmental functioning
➢ Interpreted updated policies and procedures to staff
➢ Assisted Clinic Manager in staff selections and promotions within the guidelines of hospital policies
➢ Identified problems and communicates solutions to appropriate personnel and departments
➢ Provided opportunities for growth and development in staff, encouraged attendance to continuing
education opportunities, planned in-service programs to facilitate development of personnel
➢ Reviewed and updated job descriptions with staff annually
➢ Assisted in the preparation of monthly reporting and metrics
➢ Coordinated the Emirates Clinic’s fire and safety programs if assigned
➢ Recommended changes in administrative policies designed to more effectively carry out hospital
programs and procedures
➢ Directed, supervised and evaluated work of medical, nursing, technical services and other personnel
➢ Developed and implemented organizational policies and procedures for the facility or medical unit
➢ Directed or conducted recruitment, hiring and training of personnel
➢ Planned, implemented and administered programs and services in a health care or medical facility,
including personnel administration and training
➢ Evaluated job performance of each front office employee, and reviewed front office log book and guest
feedback forms daily
➢ Monitored all VIP 's special guests and requests.
Joelle Group is a leading beauty business in the Arab world, a successful multi conglomerate with
businesses in clinical and cosmetic beauty through Maison de Joelle, Clinica Joelle and Joelle Paris.
ECSSR a premier institution of its kind in the Middle East, which has ever since set new benchmarks
of excellence and expertise in the field of strategic studies and research.
UAE Exchange is one of the leading global remittances, Foreign Exchange and payment solutions
brands in the world. Headquartered in Abu Dhabi, the brand has spread its footprint across 31 countries
in 5 continents with close to 800 branches.
Trained and mentored junior and new staff and Supervise staff
➢ Ensured visible consistent good customer service from all receptionists/operators at all shifts
➢ Participated in the selection of front office personnel
➢ Scheduled the front office staff working time tables
➢ Supervised workload during shifts
➢ Enforced all cash-handling, check-cashing, and credit policies
FARAH ABBASI PAGE 4/4
➢ Prepared performance reports related to front office
➢ Operated all aspects of front desk PULSE System, including software maintenance, report generation
and analysis, and simple configuration changes.
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