farah albahrani, IT call agent

farah albahrani

IT call agent

alyasra food company

Location
Kuwait - Al Kuwait
Education
Diploma, computer engineer
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

IT call agent at alyasra food company
  • Kuwait - Al Ahmadi
  • My current job since December 2016
teller at Alahli bank of kuwait
  • Kuwait - Al Kuwait
  • July 2016 to October 2016

working as a teller where i used to to deposit and withdraw the bank clients with cash and checks. i also used to receiving the clients complaints and reporting them to my upper level management. issue draft checks(cashier order) answering the clients inqs regarding thier accounts. marketing some of the bank services and products like SMS and Credit Cards. printed account statements

call center agent at National bank of Kuwai
  • Kuwait
  • April 2015 to July 2016

as a call center agent where my main tasks where, assisting the bank clients’ by their needs, achieving the target of loans, and credits.

Education

Diploma, computer engineer
  • at CTS
  • June 2014
High school or equivalent, Computer Engineer
  • at Public Authority of for Applied
  • January 2014

Specialties & Skills

Customer Support
Email Management
Bank Relations
Customer Relations
ADOBE PHOTOSHOP
CALL CENTER
COMMUNICATION SKILLS
CREATIVE
CUSTOMER RELATIONS
Photoshop Design

Languages

Arabic
Expert
English
Expert

Training and Certifications

eurocenter language skills (Certificate)
Date Attended:
October 2014
Valid Until:
January 9999